Temporary Public Safety Telecommunicator

The primary purpose of this University Police Department is to enforce local and state laws, and to protect lives and university property; patrol the campus, to prevent crimes through high visibility; to investigate crimes occurring on the campus and to respond to emergency situations.

Sworn officers within the police department have the powers and authority vested in peace officers as authorized by the General Statutes of North Carolina. Such powers and authorities are granted for the purpose of enforcing North Carolina state laws, 74G, preserving peace at the University, suppressing disturbances, preventing crimes, and apprehending offenders.

Description of Work

Multiple temporary assignments may be filled from this posting.

This position is responsible for the operations of the emergency communications center, whereby s/he answers telephone calls and disseminates information to appropriate persons. The employee will: dispatch calls for service to police officers, security officers and emergency medical services; enter data accurately, correctly and timely into the records management system; and maintain confidentiality of all information obtained from the Division of Criminal Information database. The employee must become DCIN certified within ninety (90) days of employment and obtain a working knowledge of the Clery Act as it relates to being a Campus Security Authority and the required emergency notifications/timely warnings.

Competencies/Knowledge Skills, and Abilities Required in this Position

Ability to exercise a high degree of good judgment and independence while evaluating emergency and non-emergency situations

Excellent listening skills with the ability to multi-task is essential

Ability to remember numerous details and quickly re-call essential information

Excellent oral and written communication skills

Ability to maintain confidentiality regarding sensitive information

Ability to think quickly

Ability to use logic and reasoning to reach conclusions and approaches to problems

Ability to work under stressful situations

License or Certification Required by Statute or Regulation Management Preferences Position Recruitment Range $15.00 Position Category Position Status Work Hours (i.e. 8:00-5:00pm, etc.) Varies Work Schedule (i.e. Mon-Fri, Rotating Shifts, Etc.)

Varies(8 or 12 hour shifts)