Temporary Pool- Technology Support

The Division of Human Resources is seeking qualified individuals for temporary positions that may become available on campus within Information Technology Services. Positions can vary as a Field Support Technician, Project Manager, Analyst, etc.

When Information Technology Services or related division is in need of temporary support, only qualified applicants who have applied to this temporary pool will be considered.

Duties and responsibilities could include but are not limited to the following:

• Personal desktop and device support
• Software updates
• System Maintenance
• Communication and Information
• Website Maintenance and Development
• Enterprise-level IT support
• Other duties assigned by Supervisor

Temporary pools are open quarterly. For consideration for future pools, applicants will need to reapply.

Primary Function of Organizational Unit

Information Technology Services (ITS) is responsible for strengthening and supporting the University's learning, discovery, and engagement activities by providing the information technology infrastructure, software, hardware and support to position the University on a path of operational excellence that integrates advanced technologies to enhance teaching, learning and research.

ITS is comprised of seven operating units that report to the Office of the Vice Chancellor/ CIO. These operating units are: Enterprise IT Support Services, IT Security Services, Enterprise Applications Services, Infrastructure Services, Learning Technology Services, IT Operations Services and the Project Management Office. These units work collaboratively and cooperatively within the organization and across the university community to provide the information technology support and services required for the University.

Work Hours 8:00am- 5:00pm; Monday- Friday; hours may vary Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.

Key Responsibilities and Related Competencies