Temporary Part-Time Mail Services Coordinator

JOB TITLE

Temporary Part-time Mail Services Coordinator

LOCATION

Worcester

DEPARTMENT NAME

Mail Services

• JM

DIVISION NAME

Worcester Polytechnic Institute

• WPI

JOB DESCRIPTION SUMMARY

Facilitate mail services sorting and receiving operations, dock activity, including UPS, FedEx, Amazon, USPS, and DHL. Provide in-person, telephone and email customer support to campus community regarding all mail receiving, distribution and shipping functions. Assist with the scheduling and training of student workers each term.

JOB DESCRIPTION

Responsibilities:

• Open and set up all equipment and computers each morning as needed.

• Oversee the receiving/sorting/distribution of mail and packages for the entire campus community.

• Operate all mail services computer equipment, including, the QTrak Package Tracking system components, the Endicia system, and postage meter.

• Maintain the security of the mailroom dock and sorting area.

• Perform postage due/business reply functions.

• Monitor mail services account activity and fund balances, advising supervisor accordingly.

• Perform all functions of mail processing and window service as needed.

• Execute courier job in absence of courier, as directed by supervisor.

• Assign and maintain student mailboxes and file folders.

• Oversee pick up of UPS and USPS at end of day.

• Perform other related duties as assigned.

Requirements:

• High School graduate or equivalent.

• Minimum of two years experience in a comparable environment.

• Ability to coordinate, schedule and oversee activities of other staff and students.

• Use excellent customer service skills in interaction with campus community.

• Well organized and can handle a variety of tasks simultaneously.

• Capable of lifting heavy mail containers or packages (approx. 50+ lbs.)

• Must have valid MA driver's license and ability to drive mail van.

• Microsoft Office skills.

Hourly pay rate: $18.00 per hour

• 20 hours per week. Hours: 10:00am

• 3:30pm with flexibility

FLSA STATUS

United States of America (Non-Exempt)

WPI is an Equal Opportunity Employer that actively seeks to increase the diversity of its workplace. All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. It seeks individuals with diverse backgrounds and experiences who will contribute to a culture of creativity, collaboration, inclusion, problem solving, innovation, high performance, and change making. It is committed to maintaining a campus environment free of harassment and discrimination.