Temporary Operations Associate - South Towne Center

J. C. Penney Company, Inc. Sandy , UT 84090

Posted 2 months ago

Temporary Operations Associate

  • South Towne Center

Location: Sandy, UT, United States

  • South Towne Center 10450 S State St Ste 2100

Job ID: 1040360

Date: October 11, 2018

Job Description

General Description

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated.

At every touchpoint, customers will discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward helping customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It's a place that's meant for you.

Do you like working with your hands and staying active? Do the words "order" and "process" get you excited?

Do you enjoy making things happen behind the scenes and seeing your work flourish in a store? Well, being a Seasonal Operations Associate might be the position for you!

A Seasonal Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. This is an early morning position and you will work with the task team to perform functions prior to store opening.

As a seasonal hire you will have a defined employment time period, but you may be offered an employment extension or regular position based on the your work ethic and availability. Apply today!

Responsibilities

  • Customer Service You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you.

  • Executes pricing and signing You can change ticket prices and signing on merchandise across the store better and faster than anyone!

  • Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.

  • Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.

  • Backroom standards: You keep the stockroom safe, clean, and organized .

  • On-line jcp.com pick up: You may be responsible for finding and fulfilling orders placed online.

  • Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.

  • Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise or business processes.

Skills and Characteristics:

Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others

Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes

Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency

Job Title: Temporary Operations Associate

  • South Towne Center

Location: Sandy, UT, United States

  • South Towne Center 10450 S State St Ste 2100

Job ID: 1040360

J.C. Penney Company Inc.

Plano, Texas



See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
At Your Service Center Seasonal Associate Full Time South Towne Center

Macy's, Inc.

Posted Yesterday

VIEW JOBS 11/20/2018 12:00:00 AM 2019-02-18T00:00 71494459 Job Overview: The At Your Service Center Associate is responsible for providing a great customer experience during all At Your Service activities including Buy Online Pickup in Store transactions, ringing and processing return merchandise, handling non-congruent items and performing other assigned duties in accordance with procedures and standards. In order to present our customers with the best holiday shopping experience, many of our Seasonal associates arrive prior to store opening and remain after closing to ensure we are ready to make Macy's magic. Seasonal associates will have the opportunity to work a flexible schedule on a temporary basis, which may include early mornings, evenings, weekends and busy events such as the day after Thanksgiving and the day after Christmas. And don't forget - just in time for holiday shopping, you will receive an employee discount of up to 20% starting your first day! Any schedule hours listed in the job posting title are subject to change based on business needs. All holiday associates may be required to work hours other than those stated in the job posting title on weekends, or on key holiday events such as the Friday after Thanksgiving. Essential Functions: * Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own * Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary. * Provide an exceptional customer experience by ensuring the customer is always the # 1 priority * Acknowledge Customers in a friendly and helpful manner upon Customer's entry into the area * Be knowledgeable of POS/MPOS procedures and proficient in all transactions including BOPS Pickup, Customer Returns, Non-Congruent Chits, Search and Send, My Client and More@ Macy's tablet app * Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own * Meet our BOPS/Service Level Agreement (SLA) by ensuring the BOPS collection area is organized and the Customer pick up experience is friction-free * Handle all returns professionally, with sincerity and enthusiasm * Demonstrate knowledge of store products and services to drive sales and minimize returns * Sell gift cards and work to resolve customers' Macy's card issues, as needed * Process merchandise returns per merchandise presentation and non-congruent standards, to ensure efficient placement back on the sales floor or transfer to the receiving location * Follow store's audit policies and procedures * Adhere to Asset Protection and inventory control and compliance procedures * Follows shortage programs and procedures * Perform these functions in an efficient manner, as directed by the Supervisor, while maintaining regular, dependable attendance and punctuality Qualifications: Education/Experience: * High School degree or equivalent. At least one year of customer service experience. Communication Skills: * Excellent written and verbal communication skills. * Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Mathematical Skills: * Basic math functions such as addition, subtraction, multiplication, and division. * Able to use a calculator. Reasoning Ability: * Self-starter, able to work independently and as part of a team and must have good time management skills. Physical Demands: * This position involves constant moving and standing. * Involves standing for at least two consecutive hours. * Involves lifting at least 30 lbs. * May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. * May involve reaching above eye level. * Involves close vision, color vision, depth perception, and focus adjustment. Other Skills: * Strong organizational skills. * Must be able to multitask in a fast-paced environment. * Must be able to collaborate and function as a member of a team. * Must possess a strong sense of urgency. * Should be comfortable with the use of computers and frequent use of RF equipment. Work Hours: * Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays based on department and store/company needs. This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. Sandy UT

Temporary Operations Associate - South Towne Center

J. C. Penney Company, Inc.