Temporary Library Reference Professional

Provide general information, research, and technology assistance to UAA/APU students, staff, faculty and community members in-person and via chat/text, email, Zoom, and phone. Refer advanced questions to librarians or subject specialists.

Report service-related data using transaction tracking software.

Assist librarians with projects and tasks that may relate to information literacy, collection development, assessment, data/statistics, LibGuides/web services, outreach/marketing, etc., according to the needs of the Instruction and Research Services department.

Maintain familiarity with Library and University information, services, and policies to include emergency procedures in order to provide the best possible service to library patrons.

Knowledge, Skills, Abilities: • Excellent customer service skills.

• Effective written and verbal communication skills.

• Working knowledge of or ability to quickly learn and effectively use the Consortium Library's discovery service, catalog, research databases, and Springshare web applications.

• Technology skills to include Google Suite, Word, internet searching, common office equipment, and technology troubleshooting. Able and willing to quickly learn new technologies and software. Able to teach library users of varying skills levels to effectively use various technologies.

• Reliable and dependable.

• Ability to exercise sound judgment and think creatively to solve problems.

• Ability to work independently and take initiative.

• Ability to work effectively, sensitively, and collaboratively in a diverse and multicultural environment. Preferred Experience & Education:

Coursework or work history in areas of library resources, library services, and current technology.

Required Experience & Education:

• Bachelor's degree in any field and one year of experience in a relevant field (e.g. libraries, museums, information services, etc.) (or an equivalent combination of training and experience) are required.

• Experience providing customer service or reference services.

Salary Information:

$22.36/hour.

This is a part-time, temporary staff position. Temporary professionals work up to 14 hours per week, depending on department needs and candidate availability, and work under minimal supervision.

Special Instructions to Applicants:

Applicants must include a resume, cover letter, and the names and contact information for three (3) professional references with your application.

This is a pooled position, which means that the position remains open over the entire academic year. Applications will be reviewed on a rolling basis until a successful candidate is identified. Search and selection procedures will be closed when a sufficient and viable number of qualified candidates have been identified.

• To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

If you have any questions regarding this position, please contact Page Brannon, Head of Instruction and Research Services, at plbrannon@alaska.edu or (907) 786-1873.