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Temporary IT Support Specialist

Expired Job

Foresters Financial Services, Inc. Edison , NJ 08817

Posted 2 months ago


Foresters Financial is a financial services firm with administrative and operations offices located in Edison, NJ and on Wall Street as well as regional sales offices located nationwide.


Responsible for being the first point-of-contact for end users requesting IT assistance throughout Foresters Financial at all locations.


  • Respond to and resolve inbound Help Desk requests for technical assistance via phone, email and ticket system.

  • Log all help desk interactions in ticket system.

  • Support computers, servers, users and telecommunications systems at all locations and work closely with end users to resolve problems.

  • Research, analyze and troubleshoot computer systems, desktop operating systems, networking issues and application software.

  • Provide first response to reports of network outages and work with Network Administrator to resolve issues.

  • Provide hardware and software installation and upgrades and ensure that networks are functioning properly and are available for the intended uses.

  • Refer all unresolved technical support issues to Senior Support Specialist.


  • High school diploma

  • Some college preferred


  • 1-3 years' experience with computers, servers, and telecommunication systems

  • Selfstarter/responsible

  • Attention to detail and accuracy a must

  • Strong organizational and follow-up abilities

  • Strong sense of teamwork and initiative

  • Motivated, focused and strong desire to learn

  • Reliable/willingness to work overtime, as needed

Foresters Financial is an Equal Opportunity Employer.

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Temporary IT Support Specialist

Expired Job

Foresters Financial Services, Inc.