Temporary - IT Senior Business Services Analyst

Fulton Financial Corporation East Petersburg , PA 17520

Posted 4 weeks ago

Value Proposition

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company and every success we experience begins with them. We hire team members who raise the bar, who are collaborative and inclusive, who build relationships, and who are looking for a long-term career with Fulton Bank. We strive to promote a culture of work-life balance, to unplug and recharge to be your best self, at work and at home.

Overview

The Temporary Senior Business Services Analyst is responsible for planning and designing business services within the IT Business Services Management team. The role performs business analysis with business and technology partners to elicit, analyze, and define requirements into documentation and conceptual design using appropriate techniques and visual models from which solutions are developed. The role troubleshoots and solves escalated issues, evaluates value of user change requests and leads the monitoring, measuring, and enhancing the service. This position requires the ability to communicate effectively with both technical and non-technical individuals at various levels. Routinely communicates with all levels of management in the business. Fully understands the underlying technologies and applications and informs business users on the capabilities of technology to solve business needs.

This is a 6 month temporary assignment. The hours are 40 hours per week between the 8:00am-5:00pm schedule. The primary focus of this assignment is on delivering our replacement Consumer Lending System via Salesforce.

  • Must be available to work on-site at our East Petersburg, PA office location. This is not a 100% permanent work-from-home position but it does offer a flexible schedule between both on-site and remote working options.

Responsibilities

  • Leads sessions with business users, technology partners, and vendors to define solutions by identifying all the key stakeholder groups using a solution, the high level capabilities the business needs, including the depiction of data flows, and recommends solutions that enable the organization to meet its goals.

  • Executes the writing of business and technical requirements specifications, analyzing requirements, creating visual models, and facilitating elicitation sessions for projects.

  • Leads discussion with business and technology partners in identifying process improvement opportunities. Builds and fosters relationships across multiple organizations.

  • Actively participates in enterprise change control governance to assess impact of process and technical change requests to existing services.

Qualifications

Education:

  • Bachelor Degree or the equivalent experience. Specialty: Computer science, Management Information Systems, or a related field. (Required)

Experience:

  • 5 or more years Business Analyst experience, performing business process analysis, collecting and writing business and functional requirements, including process and data flows in support of technology investments. Excellent problem solving, planning, and interpersonal skills. Excellent communication, including written, verbal and presentation skills. (Required)
  • Salesforce experience. (Required)
  • 5 or more years Financial services sector with a working understanding of bank technology, knowledge of primary banking applications, and general banking experience. Database query tools such as SQL or similar tools and languages. Project Management experience. (Preferred)
  • Prior experience with Consumer Lending, SQL and Laser Pro. (Preferred)
  • *Must be available to periodically work on-site at our East Petersburg, PA office location. This is not a 100% permanent work-from-home position but it does offer a flexible schedule between both on-site and remote working options.

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

Sponsorship Statement

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.

EEO Statement

Fulton Bank ("Fulton") is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.

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Sponsorship Statement As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future. EEO Statement Fulton Bank ("Fulton") is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status. Fulton Financial Corporation East Petersburg PA

Temporary - IT Senior Business Services Analyst

Fulton Financial Corporation