Countryway Insurance, a Virginia Farm Bureau Company, is seeking an experienced Casualty Claims Representative to join our Claims Department in Richmond, Virginia. This is a temporary position and is responsible for the investigation, evaluation and negotiation of casualty claims in the core states of New York, Pennsylvania, Maine and Kentucky ensuring they are resolved in a prompt, fair, courteous and professional manner.
Investigate all losses assigned.
Comply with company policies and procedures in the handling of all losses and other company matters.
Report all activity on all claim files to the company promptly.
Prioritize First Contact Settlement Communications with Claimants
Promptly reply to all complaints as requested.
Advise Underwriting Department on all poor risks
General knowledge of the traffic code
Knowledge of tort laws affecting civil cases
Excellent oral and written communication skills
Excellent organizational skills
Proven customer service skills
Strong investigation and settlement skills
Excellent attention to detail and time management
Able to multi-task, prioritize and organize with limited supervision
Ability to build rapport quickly
Associates degree or equivalent work experience
Minimum 2 years equivalent/applicable prior insurance claims experience
Completion of AIC, CPCU or SCLA designation within 3 years of start date
Virginia Farm Bureau has a superior reputation for taking care of our employees, our members, and the local communities we serve. We offer a team oriented work environment, on-site gym, cafeteria and more! For more information about the position or our Company, visit us online at
Virginia Farm Bureau