Deliverables/Principal Results Expected:
Manage the front office of the facility. Oversee the scheduling of all appointments.
Oversee medical records filing, transcription, transfer of records and assist the facility in completing these responsibilities. Perform basic clerical duties including but not limited to- answering phones, mailing, administrative filing, copying, faxing and typing. Assemble client packets and keep them updated.
Purchase office and client supplies. Assist with intake process and billing sheets. Correspond with referral sources.
Responsible for check requests, census and updating intake and discharge logs. Attends staff meetings and takes minutes. Maintains office equipment including corresponding with vendors when maintenance is required.
Handles the petty cash. Responsible for the appearance, cleanliness and organization of the office. Completes all reports. Maintains policy and procedure book.Other duties as deemed necessary.
Technical Competencies: Helps to maintain strong clinical program.
Able to work together with staff. Completes required trainings and mandatory training hours. Handles all calls and messages in a positive, courteous and friendly manner that represents the company in a positive way.
Works with all staff in an efficient manner to complete the responsibilities. A working knowledge of HIPAA, Licensing and CARF regulations.
High School Diploma or equivalent required. Administrative Assistant/Secretarial experience.
Strong computer and phone skills. Ability to multi-task.
Onward Behavioral Health