Temporary (12 Month Contract) Desktop Support Engineer

EXL Jersey City , NJ 07097

Posted 2 months ago


Maintains and manages all end user computing devices to meet the organization's current and future requirements. Provides hands-on local and remote support for all end user computing devices, printers, faxes, and hardware devices. This individual must have experience working in secure, compliant organizations and be end user/support focused. Works daily with Network, Infrastructure, Security and Help Desk teams to provide world class IT support to the global enterprise.

This is a temporary position lasting 12 months.


  • Support of End User Computing Devices

  • Second level suppord and incident handling

  • Asset management/inventory

  • Access and account administration

  • Imaging/re-imaging and hardware/software deployment

  • 3rd party and internal application support


  • College degree preferred but not necessary

  • 4+ years' experience in large computing environment

  • Microsoft Certifications

  • Hardware Certifications

  • Experience with Windows 7/10 operating systems

  • Experience with Desktop/Laptop/Peripheral hardware.

  • Experience with multiple versions of Microsoft Office Suite 2007/2010/2013

  • Experience with Ticketing systems and understanding of Support Desk

  • Experience with Inventory systems and asset management

  • Experience with Active Directory, account administration, Security Groups, etc

EEO Statement


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Temporary (12 Month Contract) Desktop Support Engineer