Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah's, Caesars and Horseshoe brand names. Affiliates of Caesars also own the World Series of Poker and the London Clubs International family of casinos. The Caesars Entertainment family's success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment. Team members of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Ownership every day. Our mission "We inspire grown-ups to play" fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities.
JOB SUMMARY:The Suite Guest Room Attendant cleans suites in their assigned area with the intention of removing all evidence of previous guests. He/She ensures all amenities are present and displayed in the appropriate manner. Responsible for providing friendly, courteous service to guests every time while cleaning guest rooms in their assigned area with the intention of removing all evidence of previous guests. Suite Attendants ensure all amenities are present and displayed in the appropriate manner. Suite Attendants are required to complete 14 credits each day and maintain an inspection score of 90% or better. Also, must display a strong commitment to Customer Service through the delivery and maintenance of our Service Standards, Safety & Accident Procedures and Standard Operating Procedures.
Essential Duties and Responsibilities:
Cleaning rooms includes making beds, dusting, vacuuming carpet, moping tile, removing all trash, disinfecting sinks, tubs, toilets. Clean windows, mirrors, glass table tops. Wipe down all keyboards, televisions, alarm clocks, telephones, etc.Complete turndown service as assigned.Obtain necessary cleaning supplies from supply room. Change vacuum bags.Maintain work areas and carts in a clean and safe manner.Guard against theft of privileged information.Secure and return key at end of shift.Turn in all Lost and Found items to security in a timely manner.Perform all job duties safely using personal protective equipment.Comply with all department policies/procedures and service guarantees.Attend all training classes as requested.Attend and participate in pre-shift department meetings.Perform other tasks as assigned by management.
Work requires effective communication in English, both verbal and written form in a professional manner.
Must present a neat and professional appearance.
Work requires flexibility to work various shifts
Ability to logically and independently plan, organize, and complete work; take initiative.
Must be able to get along well with co-workers. Possess well-developed interpersonal skills
Ability to maintain a consistent pace throughout the shift.
Receive instructions and hear inquiries from guests, clients, or staff.
Ability to remain alert throughout the duration of shift and remain calm during emergency situations.
Ability to bend, stoop or kneel; climb, ascend and descend stairs; maintain equilibrium for an extended period of time.
Repetitive bending and lifting.
Ability to lift, carry, push, and pull heavy objects.
Ability to reach for specific objects at short distances in local working areas.
Must be able to work from a standing position and/or walking motion for extended periods of time.
Work requires attention to detail and must have visual capabilities needed to inspect their own work upon completion to avoid leaving deficient work.
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
Able to push, pull, carry, or lift up to 50lbs repetitively throughout the work day.
The physical ability to stand and/or walk continuously for duration of shift.
The physical ability to climb stairs, balance, bend/stoop, and kneel continuously.
The physical ability to frequently crouch, push/pull, squat, and work above the shoulders with both arms.
The physical ability to use both hands for continuous grasping.
The physical ability to push, pull, and lift various furniture items such as mattresses, end tables, chairs, ottomans, lamps, and tables.
The physical ability to tolerate any required personal protective equipment such as gloves, safety glasses, safety goggles, and other protective equipment deemed appropriate on a continuous basis.
Ability to safely operate motorized equipment
Attention to detail and must have visual capabilities needed to inspect work upon completion to avoid leaving deficient work.
Ability to maintain regular, predictable attendance according to schedule
Fast paced environment, multiple tasks to be handled under time constraint. Must be able to lift 35-50lbs repeatedly, and handle sensitive situations relating to staff and guest problems, in a timely manner.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Caesars Entertainment reserves the right to make changes to the job description whenever necessary.
As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status
Caesars Entertainment Corporation