Temp Pool Tech Support Technician

Posting Details

Position Information

Position Number Functional Title Temp Pool Tech Support Technician Position Type Temporary Staff Position Eclass TBD University Information

UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master's and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit uncg.edu and follow UNCG on Facebook, Twitter, and Instagram.

Primary Purpose of the Organizational Unit

Organizational units will vary.

Position Summary

The Department of Human Resources is seeking qualified individuals to consider for temporary Tech Support Technician positions that MAY become available on campus.

When a UNCG Department is in need of a temporary Tech Support Technician, qualified applicants who have applied to this currently active temporary pool will be considered.

Duties and Responsibilities could include, but are not limited to the following:

Personal desktop and device support; Software updates; System Maintenance; Communication and Information; Website Maintenance and Development Other duties assigned by a Supervisor

Minimum Qualifications

Graduation from high school and one year in the field of technology related to the positions' role. Computer coursework may be substituted year for year for the required experience; or an equivalent combination of education and experience. Journey level requires an additional six (6) months experience Advanced level requires an additional one (1) year of experience

Preferred Qualifications

Tech Support experience in higher education

Tenure Status N/A Special Instructions to Applicants

IMPORTANT NOTICE TO APPLICANTS:

• This posting will remain active for one quarter (roughly ninety (90) days). After the quarterly cycle, this posting will close and the application will be cancelled. You may then re-apply to the new active posting. The Close Date listed indicates when this quarterly posting will close.

• You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application.

• The application must be completed in full detail for your qualifications to be considered.

Applications are not complete until an online confirmation number is received at the end of the application process.

Temporary positions are paid on an hourly rate basis. Rate will be approved by Human Resources.

Recruitment Range $15.00 - $24.66, Salary will be based on education and experience. HR will approve salary. Org #-Department Human Resources - 58401 Job Open Date 04/01/2024 For Best Consideration Date Job Close Date 06/30/2024 Open Until Filled No FTE Varies by position Type of Appointment Temporary Time Limited Duration Number of Months per Year 11 FLSA Non-Exempt

ADA Checklist

ADA Checklist

"R" for Rare (0-30%), "O" for Occasional (30-60%), "F" for Frequent (60-90%), "C" for Constant (90-100%).

Physical Effort Vision-Skilled Trades, Reading, Writing, Vision-Preparing/Analyzing figures, Vision-Visual inspection, Talking, Standing, Sitting, Walking, Lifting-0-30 lbs. Work Environment

Applicant Documents

Required Documents

• Resume/CV
• Cover Letter

Optional Documents

• List of References

• Reference Letter 1

• Reference Letter 2

• Reference Letter 3

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Please indicate how you learned of the vacant position for which you are applying:

• UNCGjobsearch Website

• Greensboro News & Record

• Carolina Peacemaker

• Other Newspaper

• The Chronicle of Higher Education

• Inside Higher Ed

• Other Professional Journal

• NCWorks.gov

• UNC System Job Board

• Other Online Job Board

• Personal Networking

• Search Firm

• Facebook

• Twitter

• If you selected "Other", please provide the name of the resource here.

(Open Ended Question)

• Describe your work experience providing technology support by phone and email.

(Open Ended Question)

• Do you have experience in higher education?

• yes

• no

• Do you have a degree in computer science or a similar relevant combination of education and experience in information technology?

(Open Ended Question)

• Do you have one (1) to three (3) years of directly related experience?

• Yes

• No

• Are you eligible to work in the United States without sponsorship?

• Yes

• No