Temp HR Assistant - Hybrid

Be the one who makes a difference!

At Vertex Education we are a team of high achievers, courageous leaders, and passionate believers in changing lives through education. As a purpose-led education services provider, our mission is destined to benefit many and yet it starts with just one person inspired to work together with us to make a memorable and meaningful difference for our clients, schools, students, and communities. Be the one who makes a difference-with us.

• This is a temporary position with an expected assignment duration of 2-3 months

POSITION OVERVIEW

The HR Assistant - Temp is responsible for performing HR-related duties for designated clients and will work closely with the Human Resources Manager. They will serve as a first point of contact for employees for tier 1 level support for many HR functional areas, including: employment, onboarding, policy implementation, benefits, labor compliance, and personnel file management. In this role, the successful Human Resource Assistant will provide excellent customer service to our employees and help with issue resolution in a timely manner, working in partnership with other members of the HR department as needed.

ESSENTIAL FUNCTIONS

• Responds to customer requests for support in a timely and professional manner via phone, email, ticketing system and other platforms as necessary.

• Communicates professionally with employees and clients at all levels, understanding the specific needs of those in question and implementing solutions where applicable.

• Demonstrate knowledge of and provide support for employees regarding all HR topics, including: verifications of employment; employee job requirements (including certifications); general compensation, benefits and payroll inquiries; general paid time off and policy questions.

• Prepares and maintains employee personnel files and documentation.

• Manages data entry into HRIS, substitute management systems and other additional data programs.

• Demonstrates knowledge of federal, state, and local labor compliance standards. Applies HR policies and procedures where necessary.

• Process unemployment notices and other required statements as received.

• Troubleshoots technical support for employees in some programs but also escalates for further tier two support as needed.

• Identifies potential risks and escalates issues to the business partners or director when applicable.

• All other duties as assigned.

General Responsibilities

• Excellent communication skills, including effective verbal and written communication

• A great attention to detail and clear understanding of processes.

• A keen sense of cultural awareness that supports diversity and inclusion efforts.

• Excellent computer skills and strong experience with Google platforms; Google Docs, Gmail, etc.

• Flexibility in managing multiple priorities and delivering initiatives in a timely and concise manner.

• Perform other HR duties as assigned by management.   

QUALIFICATION REQUIREMENTS

Education, Certifications & Experience

• Bachelor's degree preferred

• Customer service experience

• Demonstrated experience with managing multiple projects or tasks simultaneously

• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.) and Google Workspace

Behavioral Competencies

• Demonstrated ability to work effectively in an individual and a team environment

• Must exercise the highest level of confidentiality and integrity

• Friendly and professional personality

• Demonstrates a serious commitment to accuracy and quality while meeting goals or deadlines

• Willingness to adopt and demonstrate the company's Core Purpose and Values

BACKGROUND CHECKS

• The incumbent in this position will be required to pass a criminal history background check.

• If employed in Arizona, must be able to obtain and hold a valid IVP Level One Fingerprint Clearance Card. If employed in other states, must hold a valid IVP Level One Fingerprint Clearance Card or state equivalent, as specified by the organization.

PHYSICAL REQUIREMENTS

• Travel between campuses may be required from time to time.

• This position requires the need to lift objects (up to 25 pounds) on occasion.

• This position may require sitting for long periods at times, talking on the phone, standing, kneeling, stooping and long periods of concentration.

Be excited to be a part of our team and grow your career with us!

Be the one who enables us to positively impact over 107,000 students across multiple states while driving our growth forward so we can enrich even more lives. Be the one who helps us achieve excellence for over 100 schools that we support with academics, finance, technology, human resources, communications, marketing, facilities, construction, and food services. Be the one who is a diverse thinker, a team player, a smart risk taker, an innovator, and a difference maker by encouraging others to climb higher and reach farther to further education.

• Be yourself surrounded by wonderful people who care about you, value your unique skills, and lift you up.

• Be supported in your work by caring leaders and team members who want you to succeed.

• Be empowered to make a difference and climb higher and reach farther to change lives through education.

• Be well in all aspects of your life from your physical, mental, and emotional wellbeing to your finances.

• Enjoy industry-leading pay, rewards, referral bonuses, with unlimited flexible paid time-off for performance.

• Be able to care for your health and your family with comprehensive medical, dental and vision benefits and invest in your future with 401(k) plans with a 6% employer match on your contributions.

• Enhance your growth and development with mentoring and money to take training classes.

• Thrive in a welcoming, supportive, and inclusive environment where we treat others with fairness and respect, celebrate diversity, and elevate equality and inclusion as an equal opportunity employer.

Be the one who makes a difference!

With an innovative mind, a hungry heart, and engaging spirit you can change lives through education. Be a part of Vertex Education and let's make a difference together. Apply Today!