Location: 601 Union Street, Seattle, WA 98101
Washington Trust Bank is looking for a dynamic candidate for our Receptionist/Teller role. If this is what next steps in your career look like we want to hear from you!
You value your personal achievements and working with a team toward success
You value building strong relationships
You have ambition to excel in your career
You take pleasure in working with a company that values the highest level of integrity and ethics
We are looking for someone who has the drive to:
Establish meaningful relationships with customers
Use trust and respect in an effort to deepen these relationships
Maintain personal accountability in relation to the team's goals
Collaborate with managers and team members for the office strategy
Welcoming and directing customers appropriately
Generating reports for the team
Processing teller transactions
Being fully equipped to speak to WTB's products and services
You will be working toward ultimate customer service with other driven professionals like yourself. When faced with those customers whose service needs exceed the capacity of your office, you will have the support of the rest of WTB, the Pacific Northwest's largest privately held bank.
Join us in one of our 45 Washington, Idaho, or Oregon branches as we work toward maintaining a strong, trust-based community in our branches, our bank, with our customers, and in our greater communities.
Outstanding written and verbal communication skills, including extensive knowledge of spelling, punctuation, and grammar.
Superior time management and organizational skills; ability to coordinate own work to keep projects on task.
Ability to multi-task effectively, prioritizing multiple projects in a fast-paced environment while maintaining professional demeanor and accurate attention to detail.
High degree of PC based technical skills, including proficiency with the Microsoft Suite of products.
Knowledge of basic administrative practices i.e. letter typing, filing, telephone usage, etc.
Excellent cash handling skills.
Ability to provide exceptional customer service at all times and in different situations.
Strong problem solving and decision making skills, using logic to solve problems with effective solutions.
Required to maintain the security and confidentiality of Bank and customer information.
Regular, reliable attendance is required.
Mental and Physical Demands:
Ability to work well with people with diverse personalities.
Ability to work independently and complete multiple tasks.
Ability to work under pressure during peak times of day.
May be required to lift heavy bags of coin (approximately 27 pounds each).
Ability to communicate effectively on the telephone and in person, hearing and speaking clearly.
May require sitting or standing for extended periods of time and may include viewing of computer monitor for e
The Washington Trust Bank