Teller (Part-Time) -Kentucky West Market (West Louisville, KY)

Jpmorgan Chase & Co. Louisville , KY 40202

Posted 2 weeks ago

Teller (Part-Time) -Kentucky West Market (West Louisville, KY)

Req #: 190023744

Location: Louisville, KY, US

Job Category: Branch Banking

Job Description:

At JP Morgan Chase, we have an obsession for helping our customers, taking care of our employees, a strong commitment to diversity and inclusion, building relationships, and delivering extraordinary customer service. Using the latest banking solutions combined with cutting edge financial technology you'll be front and center representing our brand, and providing superior customer service, to offer our customers the best solutions for their financial needs. If you are passionate about people, helping to improve the lives of our customers through financial solutions, education and advice, and want to join an exemplary team, then join us at JP Morgan Chase.

Do you have a passion for helping customers, building relationships and delivering extraordinary customer service? We are looking for energetic, enthusiastic people to be the face of Chase to our retail branch customers.

From a personal standpoint, you will also have the opportunity to take ownership of your career development through a variety of cross-training opportunities. Tellers who are successful in making referrals may be eligible for monthly incentives.

Job Description:

As a Teller at Chase, you will play a vital role in ensuring our Customer Promise comes to life for our clients. You will also play a key role helping customers understand our latest technology banking products and proactively helping them access that technology via multiple self-service ways. This will allow our customers to bank and invest when, where and how they want. The minimum hourly rate for this job is $15 per hour.

Responsibilities:

You'll contribute significantly to the success of the branch and helping customers by:

  • Engaging the client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Chase

  • Having a passion for helping customers and making clients feel appreciated

  • Exhibits strong customer service skills, presenting products and services while proactively educating clients on utilizing available access channels

Desired Skills:

  • Delivers exceptional customer experience by acting with a customer first attitude

  • Ability to make personal connections, engage customers and always be courteous and professional in a team environment and proactively collaborates with others to help customers

  • Strong desire and ability to influence, educate and connect customers to technology

  • Help build relationships with customers by connecting them with team members who can help them address their financial needs

  • Excellent interpersonal communication skills

  • Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements

  • Minimum 6 months of customer service experience required

  • High school diploma or GED equivalent required

  • Ability to pay close attention to detail and time management

  • Ability to work branch hours, including weekends and some evenings

  • To be considered for this role, you may be required to complete a video interview powered by HireVue

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Rep Mobile Examiner (P/T) Examone / Louisville KY And West Virginia Area

Quest Diagnostics Incorporated

Posted 5 days ago

VIEW JOBS 3/21/2019 12:00:00 AM 2019-06-19T00:00 Rep Mobile Examiner - (P/T) - ExamOne / Louisville, KY and West Virginia area Basic Purpose: Under the direction of the Branch Manager or Field Leader, the Mobile Examiner's primary responsibility is to provide coverage in the field ensuring that mobile exams are completed accurately and on time. Maintain a safe and professional environment for applicants, clients, and employees, perform with confidence all aspects of an insurance exam, including specimen collection and processing duties following established practices and procedures. May also be required to act as coach, mentor, instructor and resource person for new employees who have completed the required phlebotomy-training program. Duties and Responsibilities: 1. Ensures all specimens are collected accurately and on time. * Collects specimens according to established procedures. * Conducts in center exams and mobile exams, which include taking basic vitals, medical histories, venipuncture, urine collection, and EKG. Also collects specimens for pre- employment drug screenings and other Quest Diagnostics services. * Responsible for completing application packets and other paperwork accurately. * Label, centrifuge and split specimens as required by test order. * Upload and complete cases in portal within 24 hrs on weekdays and within 48 hrs on weekends. * Package specimens for transport and ship to lab indicated on work orders. 2. Responsible for the safe and timely transporting of specimens, supplies, equipment and materials to the appropriate destination. * Maintains records of each specimen collected each day. Support Record Deletion process when directed by Management. * Submits original paperwork to destination. * Provides customer service to clients. 3. Follows current Examiner's Manual. * Reads, understands and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual). * Maintains all appropriate Phlebotomy logs. * Maintains error rate of no more than 3%. * Confirms exams with clients day before appointment and status the case at time of confirmation. * Correct non-applicant errors within a 24 hour timeframe. * Submits accurate time and travel logs as directed by management and on time. * Submits accurate expense forms, if applicable, on the required day. * Properly clock in and out for work assignments. * Provides travel logs when applicable. 4. Demonstrates organizational commitment. * Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times. Be aware of smoke residue and heavy fragrances. * Wear company issued identification badge at all times during work assignments. * Reports on time to work, following attendance guidelines. * Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement. * Communicates appropriately with customers, agents, applicants, coworkers and the general public. * Communicates all unresolved problems immediately to the appropriate Manager or Supervisor. Remains polite and courteous at all times. All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity. Quest Diagnostics Incorporated Louisville KY

Teller (Part-Time) -Kentucky West Market (West Louisville, KY)

Jpmorgan Chase & Co.