A Teller is often the face of First Horizon to the customer, as tellers interact with a majority of the customers who visit financial centers. A Teller creates a positive customer experience while providing a variety of services involving the receipt and payment of money.
Teller responsibilities include, but are not limited to the following:
Ethically represent First Horizon in all interactions
Work within established policies, procedures and guidelines and embrace our Firstpower culture of candor, change, inclusion and teamwork
Provide award-winning customer service with a positive attitude
Plan and organize effectively to complete all tasks and responsibilities
Process transactions accurately and efficiently in a fast-paced environment
Demonstrate knowledge of available products and services
Follow up on opportunities to retain, expand and deepen customer relationships
Ask questions and employ listening and communication skills effectively to uncover customer needs and make referrals to the appropriate contacts
Anticipate and prepare appropriate responses for common customer reactions
Demonstrate exceptional teamwork and potentially mentor new employees
BANKING CENTER HOURS:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
First Horizon National Corp.