In this role, you will be responsible for retaining existing members by providing friendly, accurate, and timely servicing of their accounts.
Specific responsibilities include:
Assisting members with account inquires and transactions
Capitalizing on cross-selling opportunities provided by routine daily transactions
Scheduling members to meet with an Account Management Professional to establish new accounts or loans based on the member service interaction
Educating members regarding multiple delivery channels (such as online banking) and promoting their use for member convenience
Education & Experience
High school diploma or general education degree (GED). No experience required, but prior cash handling experience in a retail environment is a plus. Fluency in Spanish preferred.
Software & Equipment Requirements
To perform this job successfully, an individual should have knowledge of and be proficient in the use of a personal computer and Microsoft Office products. Experience using a 10-key is a plus.
Must be willing and able to work a variable schedule within the days and times specified above
Must be bondable
Have a desire to work in a part-time role for an extended period of time
To be truly successful in this role, the following phrases should describe you:
Possesses excellent communication skills (verbal and written),
Willing and able to learn new things,
Acts honestly and ethically,
Has a true desire to help people, and
Is committed to getting to work on time and fulfilling promises
Starting pay for this position is generally between $11.37 and $14.50 an hour, depending on experience.
Amplify offers part time employees many benefits, including: 401(k) plan with matching contributions, fully funded pension plan, profit sharing, paid time off, paid time off to volunteer in the community, paid holidays, discounted gym membership, tuition reimbursement, and a friendly, open work environment. To learn more about our benefits, click here or on the Benefits link in our career site.
Team Member Testimonials
Click here to read about some of your potential coworkers and why they enjoy working at Amplify.
Equal Employment Opportunity
AMPLIFY is committed to providing equal employment opportunities (EEO) to all applicants without regard to race, color, religion, gender, genetics, sexual orientation, national origin, age, disability, or status as a covered veteran in accordance with applicable federal, state and local laws.
Amplify Federal Credit Union