Teller II

$49,587.20 - $55,182.40 Annually

• Starting Salary: $49,587.20 
• After Six Months of Successful Employment:  $50,419.20 
• After One Year of Successful Employment: $52,769.60 
• Maximum salary is achieved after three successful years of employment

NOTE: Annual salary adjustments may also occur, based on collective bargaining agreements.

An employee in this classification in the Treasurer's Office is responsible for the receipting and balancing of annual winter and summer property tax collections.

An employee in this classification will:

• Open and process tax and water payments

• Process payments including cash, credit card, online, IVR payments and bank memos

• Maintain accounting reports for daily collections

• Prepare bank deposits

• Process remote check deposits

• Prepare monthly reports and reconcile the SMART monies collected

• Invoice property tax customers for interest due

• Invoice mortgage and title companies for duplicate bill fees

• Assist taxpayers by answering inquiries related to property taxes and special assignments by telephone, email, and in person

• Prepare spreadsheets

• Assist in collecting monies from the public and other City departments, and provide a receipt for all monies collected

• Respond to special assessment requests

• Bill and process special assessment payments and miscellaneous receivables

• Enter/import mortgage codes into the tax database

• Maintain a file of mortgage companies and tax servicing companies

• Bill companies for electronic files

• Process incoming wire payment files from mortgage companies

• Maintain bankruptcy files

• Maintain current job instruction manual

• Perform other related duties as assigned

By the closing date of this announcement, an applicant must:

• Be a citizen of the United States or a resident alien with the right to work in the United States; and

• Have a high school diploma or valid equivalency certificate; and

• Have a minimum of three years of verifiable paid work experience in the past ten years in managing deposits with large cash transactions, previous experience with large cash deposits in bank/credit union teller experience, and/or financial experience which involved a large check/cash drawer with receipts, use of a calculator; and

• Have five or more years of experience with the public with strong customer service skills; and

• Have strong mathematic, spelling, and grammar skills, with attention to detail; and

• Be able to effectively communicate in oral and written form with the ability to maintain positive working relationships with associates, supervisors, officials, and the public; and

• Be skilled in the operation of computers and related software, proficient in Microsoft Suite products, specifically Microsoft Excel.

NOTE: Experience with municipal tax and BS&A is preferred.

NOTE: Candidates are required to submit original high school diploma or GED certificate and/or original degree or official transcripts at the time of interview.

PARTS OF EXAMINATION AND WEIGHTS

Written Test

• 60%               Performance (Excel) Test

• 40%

NOTE: Applicants must pass the written and performance tests in order to be placed on the eligible list.

Skill in:

• The operation of computers and related software, including word processor

• Strong mathematic, spelling and grammar skills; with attention to detail

Ability to:

• Effectively communicate in oral and written form

• Develop and maintain effective working relationships with associates, supervisors, officials, and the general public

NOTE:  At the time of appointment, applicants are required to pass a pre-employment medical examination conducted by a physician authorized by the City of Livonia.

PURPOSE:  The purpose of this examination is to establish an eligible list to fill current, future, regular, and/or temporary vacancies.

HOW TO APPLY:  Applications can be completed anytime online at www.governmentjobs.com/careers/livonia. If work experience and/or specific skills are listed as qualifications, it will be the responsibility of the applicant to describe their experience and/or skills sufficiently in the Education and Work Experience sections of the application so that it may be determined if they meet the stated qualifications. Applicants who do not comply will be disqualified from further consideration. Attachments or resumes are not accepted in place of completing the information requested on the official application. Applicants will be notified by e-mail of the next steps in the examination process.

PROBATIONARY PERIOD:  Appointees must satisfactorily complete a six-month probationary period before the appointment will be considered regular.