Teller I (Us)

TD Bank Group Deerwood , MN 56444

Posted 3 months ago

Job Requirements

High school diploma or GED

6 months+ related experience preferred

Superior Customer Service skills

General Math skills

Strong organizational skills

Detail-oriented

Ability to function in a fast-paced and changing environment

Excellent communication skills with ability to be concise, clear and consistent

Job Description

Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store

Conducts needs-based conversations and offers financial solutions to meet our Customers' needs

Makes quality referrals to appropriate partners

Responsible for meeting individual performance metrics

Responsible for making sound decisions and timely problem resolution

Resolves problems independently, escalating more difficult issues to management

Processes Teller transactions for Customers including servicing Customer accounts, accepting loan payments, accepting safe deposit box payments, processing sales of gift cards, cashing checks, verifying currency, balancing cash drawer, and night deposits

Balances Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary

Adheres to safe deposit box procedures/operations and guidelines

Services both lobby and drive-thru Customers

Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times

Accountable for ensuring confidential customer information is securely stored throughout the day

Understands the importance of and follows Dual Control

Ensures compliance with all regulations, policies and procedures such as Bank Secrecy Act and Patriot Act

Expected to complete all required in-classroom training and on-line training by established due dates

Follows all security and audit measures to minimize potential loss

Employment Type

Regular

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Teller I (Us)

TD Bank Group