America's First Federal Credit Union Hueytown , AL 35061
Posted 3 weeks ago
AmFirst is committed to trust, integrity, and financial wellness. We love giving our members exceptional service and value. We treat our employees just the same-like family. AmFirst provides growth, opportunity, and development. We offer our employees an extensive benefits package.
Role: Responsible for providing quality service to the membership while conducting front-line transactions.
Essential Functions & Responsibilities:
Receives and processes financial transactions, including deposits, withdrawals and loan payments; sells consignment items, cashier checks, travelers checks to members; transfers amounts from member accounts as directed; may handle safety deposit rental income.
Balances cash drawer and daily transactions. Notifies Head Teller of any discrepancies.
Post transactions to member accounts and maintain member records in accordance with all established credit union procedures and guidelines.
Welcomes members and provides routine information concerning services and directs member to appropriate department for specific information and service.
Prepares Currency Transaction Reports and reports suspicious activity for Head Teller's review.
Cross-sells Credit Union services.
Performs a variety of miscellaneous tasks including processing night drop and ATM deposits.
Performs other job-related duties as assigned.
Performance Measurements:
Provide friendly, professional, personal service to all members and employees maintaining a Quality Loop score of 6.7 or higher.
Balance your drawer daily and accurately post transactions with minimal errors.
Proactively seek opportunities to identify appropriate products and services for the betterment of the member.
Maintain a dependable record of attendance and timeliness.
Maintain a professional work environment and businesslike appearance.
Knowledge and Skills:
Experience
Education
Interpersonal Skills
Other Skills
Physical Requirements
America's First Federal Credit Union