Position Summary: Under general supervision, services customers through the performance of teller duties, and completes assigned branch duties. Work requires the ability to handle sensitive and confidential information with discretion, and strict adherence to established policy and procedures to maintain branch security.
Performs all duties related to the processing of internal and external customer paying and receiving transactions.
Completes daily cash balancing of till. Minimum balancing requirement: 85% with no more than 3 proof corrections and $25.00 net difference per month.
Provides excellent customer service assisting, responding to, and resolving internal and external customer inquiries.
Uses opportunities wisely to promote the bank, and sell and cross-sell bank products and services.
Assists head teller with teller line operations through the performance of assigned duties.
Attends required meetings and training seminars.
Performs all work in compliance with applicable regulations/policy and procedures.
High school graduate or GED.
3 months cash handling experience.
Ability to operate a personal computer.
Excellent customer service skills and basic sales skills.
Good verbal and written communication skills.
Good interpersonal skills and customer service skills.
Old Point Trust & Financial Services