Teller - Floater

National Bank Of Arkansas Fort Smith , AR 72916

Posted 3 weeks ago

External hires and rehires are eligible for a $500 Sign-On Bonus!

Position has a base location at 3421 S 74th Street, but Associate will float between all Fort Smith branch locations as needed.

Position is Monday through Friday 8 am to 6 pm and Saturday 9 am to 1 pm. Position works 36 to 40 hours per week.

SUMMARY: Under the supervision and guidance of the assigned manager the Teller accepts and processes transactions from the bank's customers by personal contact, mail, and night deposit. The incumbent identifies customer needs and refers them to product specialists. The Teller gains knowledge of other areas in the bank and by cross-training to provide an expected level of exceptional customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Contribute to achievement of branch sales goals by engaging customers in discovery conversations to determine their product needs and referring customers to the appropriate product specialists.

  • Deliver consistent exceptional customer service by displaying sincere, outgoing, and aggressive friendliness. Smiling, acknowledging every customer, introducing yourself, making eye contact, and thanking the customer are all examples.

  • Accurately accept and process customer teller transactions. Adhere to bank policies and procedures, including customer identification program.

  • Cash checks and withdrawals up to authorized limits; request authorization for transactions above assigned limits. Process branch and/or teller capture.

  • Prepare daily settlements of teller cash and proof transactions.

  • Using customer focused skills, explain policies and procedures to customers as applicable.

  • Balance cash drawer to transactions daily.

  • May open new accounts if successfully completed FSR training.

  • Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.

TEAM ACCOUNTABILITIES:

  • Support and uphold the Arvest Mission Statement.

  • Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.

  • Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.

  • Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the bank's overall operation.

  • Promote professionalism at all times.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Teller (163318)

Bancorpsouth

Posted 4 months ago

VIEW JOBS 5/25/2021 12:00:00 AM 2021-08-23T00:00 There are many things to consider when deciding on your next employer. Do you want a job where you earn a paycheck? Or do you want a CAREER with a company that values their employees as well as the communities that they are in? At BancorpSouth we are more than just a work place. We are a company that prides itself on values and the people that we employ. Start your search for a career with BancorpSouth. Position: Teller Physical Location: 1222 Rogers Avenue, Fort Smith AR 72901 Reports To: Bank Manager Working Conditions: Normal, no adverse or hazardous conditions Job Group Category: Non-Exempt Work Hours: Work hour may vary Primary Purpose: Provides basic cash receipt and payment services in accordance with BancorpSouth procedures. Assist customers with account questions. Principal Duties and Responsibilities: ● Responsible for prompt and efficient customer transactions. ● Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement and enters deposits into computer system. ● Cashes checks and processes withdrawals; pays out money after verification of signatures and customers balances. ● Promotes and explains other BancorpSouth products such as consumer and mortgage loans, IRAs, certificate of deposits, traveler's checks and credit cards. ● Counts, checks and packages coins and currency. ● Balances cash drawer at the end of the shift and compares totaled amounts to computer-generated sheet and reports any discrepancies to the Head Teller as necessary. ● Reports malfunctions of teller terminal and other equipment used at the teller station. ● Responsible for checking night depository bags and recording proper information on BancorpSouth's forms. ● Assist customers with routine inquiries regarding account balances and account information. ● Ensures that the teller stations are properly stocked with forms, supplies, etc. ● Perform additional duties as required. Job Specifications: ● High school diploma, GED, or equivalent. ● Close attention to detail and good organizational and analytical skills. ● Good understanding of BancorpSouth's products and services. ● Good interpersonal communication and computer skills. ● Ability to operate standard office equipment such as computer, adding machine and typewriter. ● Ability to lift up to twenty-five (25) pounds. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, genetic information or any other status protected under applicable local, state or federal nondiscrimination laws. Bancorpsouth Fort Smith AR

Teller - Floater

National Bank Of Arkansas