Telesales Representative

Job title: Telesales Representative

Reports to: Manager, Telemarketing

Department: Direct Sales

Location: Rhode Island

Grade: 14

Our Company: Priority Technology Holdings, Inc. is a leading financial technology company that specializes in providing integrated payments and banking solutions. Our innovative native platform empowers businesses to effortlessly collect, store, and send money in a scalable manner. We are committed to revolutionizing the way companies handle their financial transactions by offering cutting-edge technology and exceptional customer service.

Job Summary: As a Telemarketer you will be motivated and customer-focused with excellent communication and persuasion skills to effectively promote our products and services over the phone. As a telemarketer, you will be responsible for generating leads, securing appointments, and directly selling products or services to potential and existing customers. You will also be expected to maintain accurate records of customer interactions and provide exceptional service to ensure customer satisfaction.

RESPONSIBILITIES:

• Make outbound calls to potential and existing customers to promote products or services.

• Follow a sales script to effectively convey information and engage with customers.

• Answer customer inquiries and provide relevant information about the products or services.

• Generate sales leads and close sales by persuading customers to make a purchase.

• Schedule appointments or demonstrations for field representatives when necessary.

• Maintain accurate and detailed records of customer interactions and sales activities.

• Follow up with potential customers to provide additional information and nurture leads.

• Handle customer objections and concerns professionally and tactfully.

• Meet or exceed daily, weekly, and monthly sales targets and performance metrics.

• Stay informed about the company's products and services to provide accurate information to customers.

• Comply with all telemarketing laws and regulations, such as do-not-call lists and privacy policies.

MINIMUM REQUIREMENTS:

• High school diploma or equivalent; additional education in sales, marketing, or related field is a plus.

• Proven experience in telemarketing, sales, or customer service roles.

• Strong verbal communication and interpersonal skills.

• Ability to work independently and handle rejection professionally.

• Goal-oriented mindset with a focus on achieving sales targets.

PREFERRED REQUIREMENTS:

• Good organizational and time management skills.

• Basic computer skills and familiarity with CRM software.

• Patience, persistence, and resilience in a fast-paced environment.

• Availability to work flexible hours, including evenings and weekends, as needed.

Compensation & Benefits:

• Compensation range: $46,000 - $55,000

• OTE $75k to $80k

• Unlimited PTO after year 1 (3 weeks to start)

• Medical, Dental & Vision

• 401k Match

• Education Expense Reimbursement

• Gym Membership Reimbursement

• HSA and FSA for US based employees

• Employee assistance program (EAP)

Traditional Physical Requirements:

• Requires prolonged sitting, standing, bending, stooping and stretching.

• Requires the ability to lift 10 pounds.

• Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction).

Join our team at Priority Technology Holdings, Inc. and be part of a dynamic and innovative company that is transforming the financial technology landscape. Together, we can shape the future of payments and banking solutions while providing unmatched value to our clients.