Telesales Program Specialist

Build a better career with MSC.

Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE to find out why you should work at MSC and join us as we continue to build a diverse and inclusive workplace.

Requisition ID :13996

Employment Type :Full Time

Job Category :Customer Care

Work Location :Harrisburg, PA

State or Province :Pennsylvania (US-PA)

Potential Work Location :

Telesales Program Specialist

DUTIES and RESPONSIBILITIES:

• Interacts via telephone with established and prospective contacts/accounts to ensure the achievement of individual and corporate sales, profit, productivity and other defined goals.

• Project-based role that maintains flexibility in the support of various MSC growth initiatives within the Sales Organization including but not limited to Government, United States Postal Service, National Accounts, unassigned accounts, Metalworking penetration.

• Duties may include: contact management, brand building, relationship building, the ability to prospect and qualify contacts/accounts, initiate and capitalize on sales opportunities.

• Studies and learns the basics about MSC's products, services, value-adds and fundamental sales techniques.

• Interacts with customers consistent with MSC standards, Culture, and business practices.

• Demonstrates teamwork to ensure achievement of team, individual, and corporate sales goals.

• Maintains sales records and generates relevant market/sales reports for MSC management as needed.

• Develops a personal business plan in cooperation with management supervision to establish personal goals.

• Learns and fosters the MSC Culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC's mission.

Participates in special projects and performs additional duties as required.

• INDICATES ESSENTIAL DUTIES

To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

EDUCATION and EXPERIENCE:

• A High School Diploma or the equivalent is required.

• 1 year of sales experience that included sales growth accountability required.

SKILLS:

• Basic computer literacy and the ability to travel are required.

• Excellent oral and written communications skills are also required.

• Ability of prioritize and manage tasks and projects.

OTHER REQUIREMENTS:

• This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI").

Compensation starting at $ 29,750.00 - $ 46,750 depending on experience.

The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.

This position is hourly

Why MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, Associate Inclusion Circles: Women, Pride, Black, Veterans, HOLA and DisABLEd as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

Equal Opportunity Statement: At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law. By applying to this job you agree to the Application and Acknowledgment Declaration terms. Click HERE to review.