Teleradiology Quality Assurance Coordinator - Full Time - Hybrid

Experity is the leading software and services company for on-demand healthcare in the U.S. We provide software solutions that remove complexities and simplify operations for 5700+ urgent care clinics across the country. We create, maintain, and support products to facilitate the complete on-demand healthcare experience: from patients finding clinics and making appointments, to checking in, to clinical documentation, and to the final bill paid by the patient. Our team is committed to changing healthcare for the better by innovating and revolutionizing on-demand healthcare for millions of patients across the country.

Experity offers the following:

• Benefits

• Comprehensive coverage starts first day of employment and includes Medical, Dental/Orthodontia, and Vision.

• Ownership

• All Team Members are eligible for synthetic ownership in Experity upon one year of employment with real financial rewards when the company is successful!

• Employee Assistance Program

• This robust program includes counseling, legal resolution, financial education, pet adoption assistance, identity theft and fraud resolution, and so much more.

• Flexibility

• Experity is committed to helping team members face the demands of juggling work, family and life-related issues by offering flexible work scheduling to manage your work-life balance.

• Paid Time Off (PTO) - Experity offers a generous PTO plan and increases with milestones to ensure our Team Members have time to recharge, relax, and spend time with loved ones.

• Career Development

• Experity maintains a learning program foundation for the company that allows Team Members to explore their potential and achieve their career goals.

• Team Building

- We bring our Team Members together when we can to strengthen the team, build relationships, and have fun! We even have a family company picnic and a holiday party.

• Total Compensation

• Competitive pay, quarterly bonuses and a 401(k) retirement plan with an employer match to help you save for your future and ensure that you can retire with financial security.

Hybrid: Experity offers Team Members the opportunity to work remotely or in an office. While this position allows remote work, we require Team Members to live within a commutable distance from one of our locations to ensure you are available to come into the office as needed.

Job Type: Full time

Compensation: Between $19 and $23 dependent upon experience

Responsibilities:

• Produces daily, weekly and monthly quality metrics reports

• Distribute monthly quality metrics to the radiologists

• Produce and distribute monthly quality metrics reporting to leadership and other Teleradiology departments

• Post monthly reporting for client access

• Report weekly misses and distribute data to Teleradiology team

• Categorize all rereads and process accordingly. This is to be performed 7 days a week at least 3 times per day

• Process all peer review results. This is to be performed 7 days a week

• Process and monitor all missed cases for addenda

• Monitor all new clients for image quality issues for 2 weeks and run report to obtain data

• Notify new clients with image quality issues over 15% after review period

• Manage anonymized cases monthly for teaching file and radiologist miss folder

• Distribute client specific data to folders within OP for Client access. This is to be performed 7 days a week

• Collect, manage and submit cases to JCUM for monthly article

• Accurately report client interactions to CSM team

• Communicate with leadership regarding challenges

• Co-chief schedule and notifications

• Special projects

• Work with Director of Quality to obtain cases for Experity educational portal

• Work directly with radiologists on reporting discrepancies

• Other duties as assigned

Education and Experience:

• High school diploma or equivalent

• Experience within healthcare operations

• Knowledge of regulatory standards and accreditation

• Proficiency in Microsoft Excel

Preferred:

• OnePacs experience

• Basic knowledge of medical terminology

Every team member exhibits our core values:

• Team First

• Lift Others Up

• Share Openly

• Set and Crush Goals

• Delight the Client

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