Telephone Triage RN - GI Department

University Of Pennsylvania Health System Philadelphia , PA 19107

Posted 3 months ago

This is a full time telephone triage nurse position in our GI Nursing Access Center. This nurse will Provides nursing triage services and health advice for patients over the phone.

Evaluates, assesses, and documents patients' questions or concerns. The nurse will also educate the caller when appropriate regarding immediate care, advice and preventative behaviors and schedule urgent appointments when necessary.

The Ambulatory Nurse II is an RN that practices as a full partner on the health care team and consistently demonstrates safe practice within the organizational professional practice model.

The Ambulatory Nurse II Colleague possesses the knowledge, skills and the attitude to effectively meet standards for competent professional nursing practice as specified in the Ambulatory Nurse II position description addendum. The Ambulatory Nurse II Colleague exhibits UPHS organizational behavioral competencies which reflect its mission and are embedded in the professional practice competency domains.

The Ambulatory Nurse II Colleague independently provides patient care through the application of the nursing process and accepts accountability for the nursing care of assigned patients. Assigned patients may range in age from infancy to the elderly. The Ambulatory Nurse II Colleague demonstrates within the competency domains of Continuous Quality Improvement, Evidence Based Practice and Research, Leadership, Person and Family Centered Care, Professionalism, Safety, Technology/Informatics, and Teamwork (Definitions listed below).

The Ambulatory Nurse II Colleague works closely with the interprofessional health care team to facilitate the coordination of care across the continuum. The nurse focuses on expanding the knowledge and skills necessary to provide individualized care based on physical, psychosocial, cultural, educational, safety, and age appropriate considerations of assigned patients.

The Ambulatory Nurse II Colleague seeks feedback in assuming leadership roles and provides feedback for improved clinical practice. The nurse demonstrates how nursing practice impacts the organizational vision, mission, and values.

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Telephone Triage RN - GI Department

University Of Pennsylvania Health System