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Telephone Triage Registered Nurse

Expired Job

US Oncology, Inc. Fridley , MN 55432

Posted 3 months ago

Position Summary

Minnesota Oncology has an exciting opportunity for a

Telephone Triage Registered Nurse (1.0 FTE) Fridley Clinic

Minnesota Oncology offers its employees an exciting, fast-paced, and challenging work environment. We are currently looking for an individual with passion for the healthcare field and someone that can commit to personal accountability and integrity. An ideal candidate will also have excellent oral and written communication skills with an ability to collaborate and work in a team based environment.


  • Addresses patient calls, portal messages, and emails in a timely manner concerning a wide range of symptoms/side effect related topics

  • Asks appropriate, open ended questions as well as utilizes computerized algorithms/pathways to assist in the assessment of patient's symptom and side effect management inquiries and documentation of such interventions.

  • Assesses urgency of patient symptoms/side effects and addresses them appropriately, aggressively managing them to prevent unnecessary emergency department and hospital utilization.

  • Documents all conversations with patients to maintain a comprehensive medical record.

  • Provides clear instruction and education to patients via the telephone.

  • Evaluates and determines if emergency care is needed, or if the patient can be seen in the outpatient clinic.

  • Collaborates with physicians via electronic communication, face to face, or the telephone to discuss patient care needs that cannot be independently and appropriately addressed using standing orders or practice protocols.

  • Set up same day and/or future provider/infusion room appointments to address symptom management concerns.

  • Additional duties as assigned.


  • Strong Desire to Learn

  • Demonstrates Adaptability

  • Strong patient assessment skills

  • Flexibility

  • Ability to Multi-task

  • Can Successfully Prioritize Tasks

  • Strong Organizational Skills

  • Ability to work independently and collaboratively

  • Self-Starter


  • Graduate from an accredited program for professional nursing education, BSN preferred

  • Minimum of three years nursing experience. Experience in an oncology environment is preferred.

  • Current or pending oncology certification preferred.

  • Experience and knowledge of the purpose and use of medications in the treatment of cancer.

  • RN state license and current registration with the State Board of Nursing in Minnesota.

  • Current CPR certification required.

The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Category: Clinical

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Telephone Triage Registered Nurse

Expired Job

US Oncology, Inc.