Tower Health Phoenixville , PA 19460
Posted 5 days ago
Job Summary
The Telephone Operators are responsible for answering and directing all incoming outside and in house calls. The major responsibility of the operators is to provide approved patient information upon request, page physicians, and services on-call upon request, keep on-call schedules updated in the hospital paging system and alert hospital staff to all medical emergencies called in following hospital procedures. Telephone operators also direct patients and visitors to all areas in the hospital using the hospital link system and are also trained to provide pager support services for hospital staff.
Part Time Evening Position, 24 hr. per week.
Shift hours are, 2:00pm-10:30pm with every other weekend required. Additionall hours will be required to cover vacations and summer holidays, with vaired hours.
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Qualifications
Education Requirements
Experience
Required Skills
Customer Service Skills
Detail Oriented
Epic Proficiency
Excellent Communications Skills
Excellent Interpersonal Skills
General Clerical Skills
Listening Skills
Multi Line Telephone Operational Skills
Multitasking
Organizational Skills
Tower Health