Atrium Hospitality is a leading hotel and asset management company, overseeing a portfolio of hotels licensed primarily through the Marriott, Hilton and Intercontinental brand families. We strive to bring to life a culture that promotes the four simple values that drive our business: Perseverance, Respect, Service, and Teamwork.
To operate hotel's switchboard to relay incoming, outgoing, and interoffice calls and to provide a professional, prompt, and friendly telephone and message service to the hotel guests and staff, and to project an image of reliability and professionalism through such services.
Maintains a professional attitude toward customers and employees and continuously is aware that a phone conversation is the first impression most people have of the hotel.
Answers all incoming calls and routes them accordingly and does so in a timely, professional and polite manner. Also, handles all paging and radio communications in a similar manner.
Assists in filing of folios, registration cards, etc. on a daily basis.
Keeps alphabetical telephone guest index current and accurate, denoting checked out guests from check in and stay over guests in the appropriate manner.
May supply information to callers and record messages.
May keep record of calls placed and toll charges.
May perform clerical duties, such as typing, proofreading, and sorting mail.
May operate system of bells or buzzers to call individuals in establishment to phone.
Other duties as assigned.
Speak clearly and listen carefully.
Use personal judgment and specialized knowledge to give information to people.
Change easily and frequently from one activity to another such as from typing to searching in a directory, to using a telephone.
Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.
Benefits and EEO
Full-time associates are eligible for the following benefits:
Paid Time Off
Short-term and long-term disability
Company paid life with employee paid supplemental options
Matching 401-k for eligible participating associates
Company Hotel Travel Discounts
Working for Atrium Hospitality offers more than a great job; it offers the ability to make a difference in a meaningful way every day. Whether you are a recent graduate, new to the industry, or an experienced professional, Atrium provides extraordinary opportunities for growth and competitive compensation and benefits in an exciting, customer-centric workplace.
Atrium Hospitality is an Equal Opportunity/Affirmative Action EmployerMinorities/Females/Individuals with Disabilities/Protected Veterans Click here to view EEO is the Law
John Q. Hammons Hotels & Resorts