Telephone Banker/ Account Services Rep

Conduent Arlington , TX 76004

Posted 11 months ago

Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

Do you enjoy helping others? Are you looking for a company with great benefits and monetary incentives? If so, then we want to hear from you!

We have immediate openings for Customer Service / Call Center Representatives in Arlington, TX. The Bilingual position starts at $15.00/hr and the English position starts at $13.00/hr

Duties

  • As a Customer Service / Call Center Representative working in a call center environment, you will be working to support customers with their deposit accounts. Your responsibilities will include, but are not limited to the following:
  • Take inbound calls from bank customers, listen and understand their needs (deposits, financial transactions, adjustments, and online banking), and help to identify a solution while gathering information, researching/resolving inquiries and documenting resolutions.

  • Inform customers about available services and assess customer needs.

  • Assists in planning and implementing department goals and makes recommendations to management to improve efficiency and effectiveness.

Requirements

  • Customer Service / Call Center Representatives are successful when they meet the following requirements:
  • 12 Months working in a Customer Support, Call Center, or Hospitality role.

  • Banking experience is a plus.

  • Able to work a flexible schedule that may include evenings and Saturdays.

  • High school Diploma or equivalent required.

  • Must pass Drug and Background screening.

  • Proficient with Microsoft Office, computers/Internet, and related technologies.

  • Online Banking experience is a plus.

  • SharePoint experience a plus.

  • MS Office experience required.

Why Conduent?We offer several benefits that our employees enjoy.

  • Medical, Dental, and Vision plan

  • Two weeks Paid Time Off

  • Paid Holidays, Vacation and Sick leave

  • 401(k) Plan

  • Short & Long Term Disability

  • AD&D

  • Health Savings Accounts


Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form.

'1900631


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Account Executive
New!

Enhanced Payment

Posted Today

VIEW JOBS 2/17/2020 12:00:00 AM 2020-05-17T00:00 Job Summary<br /> <br /> If you enjoy offering financial stability and security to customers everywhere, a career as an Independent Account Executive may be perfect for you. While selling Processing and related services, you meet the changing needs of our customers by crafting and customizing a system that works for their individual business. Get to know your clients on a deeper level with exceptional customer service and a personal touch with an in-depth look into their lives to determine what products and services will benefit each one. Join an exciting team of individuals committed to offering security to every merchant by working with our underwriters to sell affordable services.<br /> <br /> Job Responsibilities <ul> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"> Sell payment processing services and related products to business owners, customizing programs to cover a variety of solutions to meet the needs of every individual business.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"> Meet with merchants daily to provide them with information about how our products and services will benefit their business and help to keep everything well organized.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"> Attend programs, seminars and meetings to learn about new services and products, receive technical assistance and learn new marketing and selling skills.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"> Create marketing strategies that bring customers to you rather than another.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"> Guarantee that all necessary paperwork is filled out and filed to put the processing account in place.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"> Communicate with customers and underwriters to determine that the account starts to process seamlessly.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"> Monitor any notifications and alerts to guarantee that the merchant is not having any problems.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"> Seek new clients through networking and calling lists of prospective clients on a weekly basis.<br />  </li> </ul> Job Skills & Qualifications<br /> <br /> Required<br />   <ul> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"> High school diploma or equivalent</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"> Reliable Vehicle</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Computer or laptop and scanner</li> </ul> Preferred <ul> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"> Bachelor's degree </li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"> Flexible schedule and ability to travel</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"> Experience working in a commission based position</li> </ul> This position is designed for an individual who has an interest in owning their own business. An entrepreneur type mindset with thrive in this industry.  We offer uncapped commissions and lifetime residuals along with a management team to back you every step of the way.  Strong closers encouraged to apply!<br /> <br /> To Apply directly, follow the link below:<br /> https://enhanced-payment-systems.vervoe.net/job-page/b2b-territory-manager/1557258071<br />   Enhanced Payment Arlington TX

Telephone Banker/ Account Services Rep

Conduent