Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
Do you enjoy helping others? Are you looking for a company with great benefits and monetary incentives? If so, then we want to hear from you!
We have immediate openings for Customer Service / Call Center Representatives in Arlington, TX. The Bilingual position starts at $15.00/hr and the English position starts at $13.00/hr
Take inbound calls from bank customers, listen and understand their needs (deposits, financial transactions, adjustments, and online banking), and help to identify a solution while gathering information, researching/resolving inquiries and documenting resolutions.
Inform customers about available services and assess customer needs.
Assists in planning and implementing department goals and makes recommendations to management to improve efficiency and effectiveness.
12 Months working in a Customer Support, Call Center, or Hospitality role.
Banking experience is a plus.
Able to work a flexible schedule that may include evenings and Saturdays.
High school Diploma or equivalent required.
Must pass Drug and Background screening.
Proficient with Microsoft Office, computers/Internet, and related technologies.
Online Banking experience is a plus.
SharePoint experience a plus.
MS Office experience required.
Why Conduent?We offer several benefits that our employees enjoy.
Medical, Dental, and Vision plan
Two weeks Paid Time Off
Paid Holidays, Vacation and Sick leave
Short & Long Term Disability
Health Savings Accounts
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form.