Telehealth Digital Navigator

Job Description Summary

Under indirect supervision, the Telehealth Digital Navigator provides direct patient digital and health literacy support, assists to build digital and health literacy training and education materials, and works with statewide partners to improve digital literacy, and broadband and connectivity access through the South Carolina Telehealth Alliance (SCTA). The role will work directly with MUHA patients identified to have digital and/or health literacy challenges to assess their needs and ensure they are empowered and prepared for their telehealth experience. The Digital Navigator will collaborate on the creation and dissemination of culturally and linguistically appropriate digital and health literacy education and training materials.

The Telehealth Digital Navigator will be plugged into state, federal, philanthropic and nonprofit resources to assist patients with broadband and connectivity, digital and health literacy, and other socioeconomic needs to be able to assist patients to access these services. Finally, they will play a role in ensuring that telehealth processes are culturally and linguistically appropriate, with an eye toward digital and health equity.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC004564 SYS - DUKE BRMC Rural Health

Pay Rate Type

Salary

Pay Grade

Health-29

Scheduled Weekly Hours

40

Work Shift

Job Description

Under indirect supervision, the Telehealth Digital Navigator provides direct patient digital and health literacy support, assists to build digital and health literacy training and education materials, and works with statewide partners to improve digital literacy, and broadband and connectivity access through the South Carolina Telehealth Alliance (SCTA). The role will work directly with MUHA patients identified to have digital and/or health literacy challenges to assess their needs and ensure they are empowered and prepared for their telehealth experience. The Digital Navigator will collaborate on the creation and dissemination of culturally and linguistically appropriate digital and health literacy education and training materials.

The Telehealth Digital Navigator will be plugged into state, federal, philanthropic and nonprofit resources to assist patients with broadband and connectivity, digital and health literacy, and other socioeconomic needs to be able to assist patients to access these services. Finally, they will play a role in ensuring that telehealth processes are culturally and linguistically appropriate, with an eye toward digital and health equity.

Additional Job Description

Education: Bachelors Degree or equivalent Work Experience: 4-6 years

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees