Telecommunications Technician

TARGET CLOSE DATE

04/05/2024

Note: This job posting may close before, or be extended beyond, the listed Target Close Date based on the employment needs of the Merit System.

Grade 22

The pay range for the listed pay grade varies depending on the employing agency. Click HERE and then select the desired agency to view the pay range for that employer.

Telecommunications Technicians working within the Merit System are responsible for the installation and maintenance of the telecommunication services for the County, City, and Department of Health facilities. Employees participate in the design and setup of telecommunication systems for new construction with the guidance of supervisors and vendors. Incumbents in this job class are also responsible for responding to issues reported by customers. Telecommunications Technicians troubleshoot and repair issues with the system to restore it to its proper function. Employees' work is performed under the general direction of a senior technician who reviews the work for completeness and compliance with established standards.

TYPICAL JOB DUTIES:

• Participates in the design and setup of telecommunication systems for new construction, or to update equipment by attending planning meetings with contractors and carriers, and reviewing plans to ensure communication systems are installed correctly and needs of users are met.

• Assists in and performs system upgrades based on user specifications and needs (e.g., changing menu items, options, etc.).

• Communicates with vendors to solve issues and/or complete projects.

• Coordinates/works with electricians, air condition, service personnel, carpenters and construction crews on projects that are being completed.

• Participates in the establishment and maintenance of telecommunication services for County, City and Dept of Health facilities through the installation, connection, testing and maintenance of equipment.

• Act as liaison between the County/City/Dept of Health and carriers, vendors or contractors on technical issues.

• Assists in training new employees on the operation, maintenance and repair of telecommunications systems.

• Assists, backs up, and relieves Senior Telecommunications Technicians as needed.

• Assists and installation in the the design of wireless and fiber optic networks within county and city departments and facilities.

MINIMUM QUALIFICATIONS:

• Driver's license.

• Experience as a technician in the field of telephone installation, maintenance and repair which must include Voiceover Internet Protocol (VoIP) telecommunication systems.

• Experience in the installation and maintenance of network cabling and premise distribution (e.g., wireless access points, new data lines).

• Experience with the setup and troubleshooting of mobile communications devices (e.g., iPad, iPhone, Android.).

PREFERRED QUALIFICATIONS:

Preferred Qualifications are examples of experience and education considered to be highly desirable by hiring agencies. The preferred qualifications may be used by the hiring agency to identify applicants to invite to participate in subsequent selection processes.

• Worked with Cisco VoIP phone system.

• Cisco CCNA Voice Certification

• FOA CFOT certification

• Certified Fiber Optics Fiber Technician

• FOA CPCT certification

• Certified Premises Cabling Technician

COMPETENCIES:

• Adaptability & Flexibility.

• Creativity & Innovation.

• Heavy Equipment & Vehicle Use.

• Oral Communication & Comprehension.

• Planning & Organizing.

• Problem Solving & Decision Making.

• Professionalism & Integrity.

• Reviewing, Inspecting & Auditing.

• Self-Management & Initiative.

• Small Tool & Equipment Use.

• Teamwork & Interpersonal.

• Technical & Job-Specific Knowledge.

• Technical Skills.

• Written Communication & Comprehension.

CRITICAL KNOWLEDGES:

• Knowledge of basic electronics including circuitry design and repair.

• Knowledge of current telecommunications equipment.

• Knowledge of mobile communications hardware/software capabilities and limitations.

• Knowledge of terminology and codes used in the telephone industry.

• Knowledge of the operational aspect of Voice over Internet Protocol (VoIP) technology.

• Knowledge of the operational aspects of telecommunications, data transmission, and radio communication systems.

• Knowledge of the use and operations of telephone systems.

WORK ENVIRONMENT:

Work is conducted both indoors in a workshop as well as regular field visits to outdoor worksites. Incumbents may be required to enter industrial facilities, construction sites, and buildings under various stages of construction and repair. Job may also require incumbents to be exposed to inclement weather when working outdoors (e.g., extreme heat, cold, rain, snow, wind, etc.), as well as electrical hazards. Work involves the use of various hand and power tools such as hammers, screwdrivers, welding and soldering tools, wrenches, etc.

PHYSICAL DEMANDS:

Job involves light to moderate physical exertion, including lifting, carrying, bending, stooping, kneeling, crouching, or twisting. Job may also involve occasional lifting of items or objects weighing up to 50 lbs. Involves completing visually inspecting small components including electrical wiring that may require distinguishing between various colors.

DISCLAIMER: This job description is not meant to be an all-inclusive list of the job duties, responsibilities, or skills and abilities required to do the job and may be changed at the discretion of the Personnel Board at any time.

SPECIAL ACCOMMODATIONS

Persons requiring special conditions to accommodate a disability when completing the application should contact the Personnel Board at 205-279-3500, Option 1, prior to the target close date.

AN EQUAL OPPORTUNITY EMPLOYER

The Personnel Board of Jefferson County (Personnel Board) provides a public personnel system based on merit principles. The Personnel Board strives for the constant improvement of the public service by employing and developing the best-qualified persons available. The Personnel Board provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex, creed, religion, political beliefs, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or genetics.

Employment decisions are made by the Merit System agency where the position exists. Each Merit System agency administers its own equal employment opportunity programs in compliance with applicable state and/or federal laws and regulations.

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