Telecommunications Representative

Schedule: Full time - Days/Evenings/Nights/Weekends/Holidays

What will you do?

• Operating telephone control board and paging system, dispatching incoming calls, and paging internal/external and on-call clinical staff during and after regular business hours.

• Coordinates the operation of various telecommunication systems within Thompson Health System, including telephone, voice mail, pager, cell phone/Nextel phones, and public address paging system.

Key Responsibilities/Competencies

• Possesses an in-depth knowledge of the operations and procedures related to the health system switchboard, voice mail, paging, and cell phone/Nextel phone systems.

• Ability to function calmly under stressful situations related to calling a Code on the public address system.

• Ability to be flexible in decision-making and prioritizing assignments.

• Ability to work independently and within a group.

• Actively guards the confidentiality of sensitive info, including but not limited to patients, associates, and the health system.

Requirements

• High School diploma or equivalent, Associate degree preferred

• Previous operator/switchboard and customer service experience

• Basic computer skills and knowledge of MS products.

Pay Range: $16.50 - $20.00

Starting Pay: Based on experience

Thompson Health is an EOE encouraging women, minorities, individuals with disabilities, and veterans to apply.