Telecommunications Contract Manager - 55007290

State Of Florida Ocoee , FL 34761

Posted 3 months ago

Requisition No: 449401

Agency: Department of Transportation

Working Title: TELECOMMUNICATIONS CONTRACT MANAGER - 55007290

Position Number: 55007290

Salary: $46,013.97 - $59,547.49

Posting Closing Date: 08/27/2021

STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

JOB POSTING DESCRIPTION

840 / TELECOMMUNICATIONS

OPEN COMPETITIVE

SELECTED EXEMPT SERVICE

CONTACT PERSON: CAROL FRIEL

CONTACT EMAIL ADDRESS: carol.friel@dot.state.fl.us

ANTICIPATED BI-WEEKLY HIRING SALARY RANGE: $1,769.77 - $2,290.29 biweekly

The State of Florida offers an excellent benefits package including paid holidays, vacation and sick leave, several low-premium healthcare options, tuition waivers, and training opportunities for professional growth and development. For additional benefit information available to State of Florida employees, go to http://www.mybenefits.myflorida.com/

SPECIAL REQUIREMENTS: You may be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962 will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.

In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation's Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation's Human Resources Office located at 605 Suwannee Street, Tallahassee, Florida 32399 or call (850) 414-5300 for assistance.

This position requires a valid Class (E) driver license with an acceptable driving record in accordance with the Department's Drivers Record Requirements Policy. An unacceptable driving record is defined as any of the following:

  • three (3) or more moving violations in the past 3 years that accumulate 3 or more points per violation;
  • any 2 convictions of reckless driving in the past 3 years;
  • a suspension or revocation of the driver license for moving violations in the past 3 years; and
  • a suspension or revocation for refusal to take a sobriety test, or any suspension or revocation for a DUI conviction in the past 4 years

Your driving record will be reviewed and the status of your driver license confirmed.

POSITION DESCRIPTION: Oversees the operation and maintenance of all Telecommunications assets; monitors operational activities to ensure compliance and equipment is kept in an operational condition.

Manages contracts for maintenance, repair, replacement and installation of all telecommunication elements such as: Digital Microwave, Ultra-High frequency (UHF) radio and Enterprise-Wide Voice over Internet Protocol (VoIP) Phone System. Assist with future design, staging, configuration, implementation, and support of telecommunication networks.

Monitors and analyzes all contract budgets and expenditures to ensure allocated contract and expense amounts are not exceeded, preventing overruns and minimizing supplemental agreements. Configures system devices and implements changes to the telecommunications network infrastructure. Proactively identify issues, contact the appropriate vendor to issue trouble tickets and move adds and/or change requests.

Conducts field inspections to assess status of work orders and to ensure work is performed in accordance with requirements, regulations, standards, codes and in a timely manner. Ensures proper documentation is maintained, acceptable qualities of standards are met and all work orders are closed properly. Reviews and approves invoices, purchase orders, purchasing card transactions and other modes for purchasing used in the performance of the unit's work to ensure compliance with state policies, procedures, rules and regulations as well as contract requirements.

Provides first response to system alerts, warnings and errors and diagnose and resolve system problems. Troubleshoots telecommunication devices and components as is relates to the VoIP and telecommunication networks Perform Quality Assurance (QA) and testing of various transmission medium and infrastructure components.

Identifies and develops resolutions to maintain the Enterprise's Telephone System in an operational condition. Oversees the preventive maintenance program for the microwave telecommunications system, UHF radio equipment and telephone system.

Advises the Program Supervisor and administrative staff on operational issues of Turnpike's digital microwave, UHF, and telephone systems. Coordinates and participates in advanced technical maintenance, repair and testing of the digital microwave system, involving mobile and base station radios to maintain its operational condition.

Provides daily consultation and assistance to management and staff in the management and operation of contractor services and responsibilities. Coordinates the activities of assigned contractors and maintains records through the Operation Management System. Duties include developing work orders, inspecting work completed by contractors, reviewing and approving invoices.

Maintains the Telecommunication Inventory and other necessary records as required by the Department, State, and the Federal Communications Commission. Provides the appropriate reports such as:

Traffic Usage, call accounting, etc. Actively participates on statewide teams, both internal and external to the Turnpike

KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of basic and advanced analog and digital electronics, VoIP and microwave radio frequency (RF) principles and theory; Knowledge of basic digital electronics equipment; Knowledge of basic telephone wiring and color code; Knowledge of policies and procedures for purchasing goods/services; Knowledge of processing and/or approving purchasing card invoices; Knowledge of basic telecommunications programming; Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work flow and other activities relating to the improvement of operational and management practices; Ability to plan, organize and coordinate work assignments; Ability to program moves, adds and changes to the Enterprise's Phone System; Ability to perform quality assurance field reviews in accordance with procedures; Ability to maintain records; Ability to communicate effectively, orally and in writing with internal and external customers; Skilled in the use of basic computer software; Ability to operate standard office equipment and cellular phones; Ability to understand and apply applicable rules, regulations, policies and procedures.

OTHER JOB RELATED REQUIREMENTS: A valid Class E driver's license is required.

This position may require statewide and overnight travel. This position is required to remain available during off-duty working hours.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Nearest Major Market: Orlando



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Telecommunications Contract Manager 55007290

Florida Department Of Transportation

Posted 3 months ago

VIEW JOBS 8/27/2021 12:00:00 AM 2021-11-25T00:00 Requisition No: 449401 Agency: Department of Transportation Working Title: TELECOMMUNICATIONS CONTRACT MANAGER - 55007290 Position Number: 55007290 Salary: $46,013.97 - $59,547.49 Posting Closing Date: 08/27/2021 STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION JOB POSTING DESCRIPTION 840 / TELECOMMUNICATIONS OPEN COMPETITIVE SELECTED EXEMPT SERVICE CONTACT PERSON: CAROL FRIEL CONTACT EMAIL ADDRESS: carol.friel@dot.state.fl.us ANTICIPATED BI-WEEKLY HIRING SALARY RANGE: $1,769.77 - $2,290.29 biweekly The State of Florida offers an excellent benefits package including paid holidays, vacation and sick leave, several low-premium healthcare options, tuition waivers, and training opportunities for professional growth and development. For additional benefit information available to State of Florida employees, go to http://www.mybenefits.myflorida.com/ SPECIAL REQUIREMENTS: You may be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962 will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY. In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation's Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation's Human Resources Office located at 605 Suwannee Street, Tallahassee, Florida 32399 or call (850) 414-5300 for assistance. This position requires a valid Class (E) driver license with an acceptable driving record in accordance with the Department's Drivers Record Requirements Policy. An unacceptable driving record is defined as any of the following: * three (3) or more moving violations in the past 3 years that accumulate 3 or more points per violation; * any 2 convictions of reckless driving in the past 3 years; * a suspension or revocation of the driver license for moving violations in the past 3 years; and * a suspension or revocation for refusal to take a sobriety test, or any suspension or revocation for a DUI conviction in the past 4 years Your driving record will be reviewed and the status of your driver license confirmed. POSITION DESCRIPTION: Oversees the operation and maintenance of all Telecommunications assets; monitors operational activities to ensure compliance and equipment is kept in an operational condition. Manages contracts for maintenance, repair, replacement and installation of all telecommunication elements such as: Digital Microwave, Ultra-High frequency (UHF) radio and Enterprise-Wide Voice over Internet Protocol (VoIP) Phone System. Assist with future design, staging, configuration, implementation, and support of telecommunication networks. Monitors and analyzes all contract budgets and expenditures to ensure allocated contract and expense amounts are not exceeded, preventing overruns and minimizing supplemental agreements. Configures system devices and implements changes to the telecommunications network infrastructure. Proactively identify issues, contact the appropriate vendor to issue trouble tickets and move adds and/or change requests. Conducts field inspections to assess status of work orders and to ensure work is performed in accordance with requirements, regulations, standards, codes and in a timely manner. Ensures proper documentation is maintained, acceptable qualities of standards are met and all work orders are closed properly. Reviews and approves invoices, purchase orders, purchasing card transactions and other modes for purchasing used in the performance of the unit's work to ensure compliance with state policies, procedures, rules and regulations as well as contract requirements. Provides first response to system alerts, warnings and errors and diagnose and resolve system problems. Troubleshoots telecommunication devices and components as is relates to the VoIP and telecommunication networks Perform Quality Assurance (QA) and testing of various transmission medium and infrastructure components. Identifies and develops resolutions to maintain the Enterprise's Telephone System in an operational condition. Oversees the preventive maintenance program for the microwave telecommunications system, UHF radio equipment and telephone system. Advises the Program Supervisor and administrative staff on operational issues of Turnpike's digital microwave, UHF, and telephone systems. Coordinates and participates in advanced technical maintenance, repair and testing of the digital microwave system, involving mobile and base station radios to maintain its operational condition. Provides daily consultation and assistance to management and staff in the management and operation of contractor services and responsibilities. Coordinates the activities of assigned contractors and maintains records through the Operation Management System. Duties include developing work orders, inspecting work completed by contractors, reviewing and approving invoices. Maintains the Telecommunication Inventory and other necessary records as required by the Department, State, and the Federal Communications Commission. Provides the appropriate reports such as: Traffic Usage, call accounting, etc. Actively participates on statewide teams, both internal and external to the Turnpike KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of basic and advanced analog and digital electronics, VoIP and microwave radio frequency (RF) principles and theory; Knowledge of basic digital electronics equipment; Knowledge of basic telephone wiring and color code; Knowledge of policies and procedures for purchasing goods/services; Knowledge of processing and/or approving purchasing card invoices; Knowledge of basic telecommunications programming; Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work flow and other activities relating to the improvement of operational and management practices; Ability to plan, organize and coordinate work assignments; Ability to program moves, adds and changes to the Enterprise's Phone System; Ability to perform quality assurance field reviews in accordance with procedures; Ability to maintain records; Ability to communicate effectively, orally and in writing with internal and external customers; Skilled in the use of basic computer software; Ability to operate standard office equipment and cellular phones; Ability to understand and apply applicable rules, regulations, policies and procedures. OTHER JOB RELATED REQUIREMENTS: A valid Class E driver's license is required. This position may require statewide and overnight travel. This position is required to remain available during off-duty working hours. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Nearest Major Market: Orlando Florida Department Of Transportation Ocoee FL

Telecommunications Contract Manager - 55007290

State Of Florida