Telecommunications Associate (Data) 2

The New York City Department of Environmental Protection (DEP) protects public health and the environment by supplying clean drinking water, collecting and treating wastewater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees. We deliver 1.1 billion gallons of high-quality drinking water per day to 8.5 million New York City residents and more than 1 million people in Upstate New York, and we collect and treat an average of 1.3 billion gallons of wastewater per day.

The Bureau of Environmental Compliance's (BEC) mission is the enforcement of environmental laws and regulations, which affect the health and safety of the public and environment. Specifically, the bureau enforces the City's Asbestos regulations as well as the Air and Noise Codes.

The Bureau is comprised of the Division of Air & Noise Policy, Permitting and Enforcement and the Asbestos Control Program. These divisions respond to; air and noise code complaints; inspect and track asbestos removal projects; and foster the goals of environmental protection. Responsibilities also include certifying asbestos handlers, inspecting and issuing operating certificates to stationary combustion and industrial process sources, and implementing the requirements of the Clean Air Act.

BEC is currently seeking a Computer and Internet of Things (IoT) Manager to support and oversee various needs of The the Bureau. The Computer and IoT Manager will supervise and manage the deployment of desktops, laptops, cellphones, software and software licenses for staff.

Typical BEC software includes GIS, Adobe, Microsoft Suite Products, others. Additionally, BEC oversees several technical projects and applications that require close coordination with DEP Bureau of Information Technology (BIT), NYC OTI, BEC staff and consultants. Applications include Internet of Things projects including remote sensing technology and use of artificial intelligence, tracking systems for air, noise and asbestos regulatory enforcement. The Manager would be responsible for overseeing these technical projects.

Minimum Qualifications

1.A baccalaureate degree from an accredited college including or supplemented by 24 semester credits in data telecommunications/ networking or in a pertinent scientific, technical, electronic or related area and one year of satisfactory full-time experience in the performance of analytical, planning, operational, technical, and/or administrative duties in a data telecommunications or closely-related electronics planning, electronics management, and/or electronics service environment; or

2.An associate degree from an accredited college including or supplemented by 12 semester credits in data telecommunications/ networking or in a pertinent scientific, technical, electronic or related area and two years of experience as described in "1" above; or

3.A four-year high school diploma or its educational equivalent and three years of experience as described in "1" above; or

4.A satisfactory combination of education and/or experience equivalent to "1", "2" or "3" above. A college education may be substituted for experience on the basis of six months of experience as described in "1" above for each 30 semester credits of undergraduate college education including or supplemented by 6 semester credits in data telecommunications/networking or in a pertinent scientific, technical, electronic or related area for a maximum of two years. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least one year of the experience as described in "1" above.

Special Note

• Additional Requirements for Assignment Level IV

To be eligible for placement in Assignment Level IV individuals must have, after meeting the minimum requirements, at least two additional years of full-time experience as follows: 1) As a Telecommunications Associate (Data)-Assignment Levels I, II, and III working for the City of New York; or

2. Performing analytical, planning, operational, technical, and/or administrative duties in a data telecommunications, electronics planning, electronics management, and/or electronics service environment, one year of which must have been specialized work in a consultative or supervisory capacity.

Preferred Skills

The candidate should possess the ability to analyze a business situation, to identify problems and recommend solutions, participate in business requirements sessions with end users and document requirements and design and implement solutions that satisfies specifications with security and maintainability. The candidate should have experience working with and setting up databases, developing dashboards and supporting and performing data analysis on different platforms. The candidate should be able to effectively manage and troubleshoot complex IT projects and will be responsible for the computer, cellular, and office equipment of all operating units in BEC. The candidate should be comfortable managing a ticket tracking system for user requests and with improving such a system. The candidate will need experience in Windows PC hardware support and the ability to diagnose and resolve technical hardware and software issues. Approved solution designs should be implemented according to established team procedures and best practices and ensure that the application meets end user expectations. There will be opportunities for the candidate to work with the team on other lines of applications as well. The candidate will act as liaison for the bureau with IT vendors, consultants, and stakeholders. The candidate will also need to be willing to work nights and weekends to address bureau needs including computer support and deployment/maintenance of remote sensing technologies used by the bureau. Possession of a drivers license is preferred. The candidate should possess knowledge of the following systems and programs: - Windows Operating Systems (Windows 10, 11, Server)

• Knowledge of Microsoft Office products such as Outlook, Teams, Word, Excel, Power BI

• Knowledge on how to run scripts in Command Prompt or PowerShell

• Knowledge and understanding of the following VMware, SQL, Intune, Amazon web services, Azure

• Ability to navigate NYCIT infrastructure

• Strong knowledge of modern relational databases and data structures

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.