Telecommunications Analyst- Perm- Dallas, TX

Telecommunications Analyst- Dallas Area

American Consultants is looking for a Telecommunications Analyst for a facility in Dallas TX area. This is permanent onsite position.

Position Summary-

Under general supervision, installs, maintains, troubleshoots, and repairs District telecommunications equipment and systems, analyzes District telecommunications needs and makes recommendations, communicates with vendors and end-users, and performs related duties as required.

Position Qualifications-

Minimum Education

• None

·Minimum Work Experience

• Three (3) years

Required Licenses/Certifications

• None

Required Skills, Knowledge, and Abilities

• Knowledge Of: Current state-of-the-art telecommunications equipment (Specifically, Avaya G450 Branch Gateway) and related voice and data systems comparable to that used by the District; SIP telephony and trunking; practices and procedures for the installation, troubleshooting, testing and repair of telecommunications equipment; the safe and proper use of commonly used hand and power tools, electronic test equipment, and specialized telecommunications test equipment; applicable PUC standards and regulations; the principles and practices of workplace safety; bidding and procurement procedures; and commonly used computer office software.
• Ability To: Respond to emergency service calls and make necessary repairs in a timely manner; read and interpret schematic diagrams, manufacturer’s service manuals, and other technical documentation; research, analyze, and make recommendations regarding the adoption and use of telecommunications equipment and systems; provide training and instruction to consultants, contractors and end-users; communicate effectively both orally and in writing; and establish and maintain effective working relationships with District staff, and members of the public using principles of good customer service.

Preferred Qualification

• Familiarity with Vocera Smart Badge System