Sodexo is currently seeking a Telecom Expense Management Analyst who will be based in our Gaithersburg, MD office.
About this position:
Processing and invoice allocations for multiple vendor invoices representing over 1 million spend per month with electronic file processing and validation and some manual invoice processing.
Ensuring the total invoices and allocations are matched with Inventory Load and System Procurement with final validation in Sodexo Unit Allocation System.
Tracking to ensure all payments are processed in the proper billing period/cycle and handling all bill inquiries: detailed investigation, communication with carriers, internal customers, follow-up on pending credits and allocating credits to unit.
Documenting and loading all new circuits in Rivermine software, validating the lines, type of charges and circuits, validating location service address and unit cost allocation.
Disconnecting service for closed unit and follow-up to ensure written confirmations from carriers and bill end dates.
Assist with statistical reporting, as needed.
Works independently under general supervision.
Perform other duties and assist with special projects as assigned.
Are you the one?
Knowledge of Microsoft Office suite with expertise in Excel and Access (intermediate level).
Experience with Telecommunications Expense Management Software and familiarity with Telecom service offerings with emphasis on Wireline services.
Basic understanding of the Telecom Life Cycle.
Telecom technical and customer service skills.
Ability to adapt quickly to constantly changing telecom environment.
Ability to promote a client-focused culture that strives to exceed client needs, requirements and expectations actively listening to concerns and requests identifying expense issues and concerns with vendors and internal customers to provide solutions and resolve billing disputes.
Work is generally administrative or project oriented, but generally varied and unstructured in nature.
Ability to demonstrate a logical systematic approach to resolving telecom issues/service outages.
Sound like the opportunity you've been waiting for? Apply TODAY! We look forward to hearing from you.
Administers a program(s) or a portion of a program (s) within a department. Incumbent is technical expert on the program they administer. Oversees, monitors, and completes all administrative projects, priorities and functions for program managed. Program(s) typically have a Division-wide or company-wide scope. Work is generally administrative or project oriented, but is generally varied and unstructured in nature. Work may involve monitoring for regulatory compliance. Works independently under general supervision.
Qualifications & Requirements
Basic Education Requirement - Associate's Degree Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.