Teleclinician Director - Behavioral Health 901

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

Full Time; AM Shift; Days vary as needed

Expected starting wage range is $100,838.40 - $124,576.14. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

POSITION SUMMARY

In this mid-level management position and under direct supervision of the On-Site Point of Contact and Director of Telehealth, the TeleClinican Director provides virtual leadership, coordination, and clinical supervision to multidisciplinary team(s) and/or program(s) as assigned. This position will provide Clinical Director services and functions to assigned programs to support business needs.

This position is performed remotely to assigned programs. Assignment to a program includes providing Clinical Director functions as a result of new business, interim coverage for a vacancy or leave of absence and may be three to four months in duration.

QUALIFICATIONS

Required:

• Master's or higher degree in Social Services or counseling related field

• Current licensure in a state of operation: in CA as LCSW, LMFT, Ph.D./Psy.D.; in WA as LICSW, LMHC

• Three years post-graduate direct clinical experience in a mental health setting including experience with substance use consumers, families, and advisory boards.

o For specific program types, preferred experience with substance use and forensics

• One (1) year in leadership role in relevant program type (24/7 or community setting, as appropriate)

• Sensitivity to multi-cultural populations and issues

• Must be at least 18 years of age.

• Must complete part one of Crisis Prevention Institute (CPI) within 60 days of employment.

Must have access to private workspace (HIPAA Compliant) with reliable internet access.

• All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, a valid driver's license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply.

ESSENTIAL FUNCTIONS

• Demonstrates the company mission, purpose, values and beliefs in everyday language and contact with internal and external stakeholders.

• In conjunction with the Administrator (or On-Site Point of Contact), acts as the clinical authority of the program and establishes clinical systems and standards of care.

• Provides safe, effective, and efficient implementation of direct care in accordance with established policies, procedures, and standards of care.

• Plans, organizes, directs, and controls clinical services and is responsible for administrative functioning of clinical services departments.

• Continually communicates with community partners and customers to ensure continuity of care for members served.

• Ensures program functions smoothly within the larger behavioral health system by building and maintaining relationships with community partners.

• Oversees documentation by clinical staff and performs audits of clinical charts to ensure adherence to State and County Requirements

• Establishes and maintains a recovery culture and philosophy within the program.

• Promotes and maintains good relationships and communication between departments.

• Aids in implementing policies and procedures that address clinical quality and risk.

• Completes incident investigations and summaries for regulatory agencies, as necessary.

• Responsible for regular supervision and evaluations of assigned staff

• Ensures high quality services are being provided to all members served and assists program in quality improvement duties.

• Assures facility/program honors the rights of members served.

• Collaborates with other staff in implementation of corporate initiatives, and other services, as needed.

Collaborates with program leadership to identify needed support such as assessments, service plans or other direct care services.

• Ensures treatment adheres to established policies, procedures and standards of care.

• Ensures complete and accurate records on interventions and behaviors of members served.

• Provides individual/group education and training.

• Provides consultation and support to staff in the event of a crisis or adverse event, in addition to facilitation of debriefing of the event.

Duties and responsibilities may be added, deleted, and/or changed at the discretion of management.

SKILLS

• Ability to contribute to policy and procedure development in a matter that addresses clinical quality and risk.

Ability to understand and communicate to staff the role of a mental health program within a larger system of care.

• Ability to maintain excellent relationships with members served and community partners.

• Familiarity with a variety of evidence-based practices appropriate to members served.

• Knowledge and experience using the American Society of Addiction Medicine (ASAM) criteria.

• Proficient in PC use and Microsoft suite.

• Good verbal and written communication skills.

• Ability to develop trusting collaborative relationships and partnerships.

• Ability to work independently, demonstrate high level of organizational skills and self-initiative.

PHYSICAL DEMANDS

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to stand, twist, squat, kneel and lift and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, bend and do simple and firm grasping. The position requires manual deviation, repetition and dexterity.

EOE AA M/F/V/Disability

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.