Telec009273- Telecommunications Field Technician

New!

Worldwide Techservices Bend , OR 97701

Posted Today

Apply

This Job is not relevant Tell us why

Job Summary

The Telecommunications Field Technician performs tasks related to the installation and repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for various devices including satellite systems (VSAT), DSL, Cellular, Cable and other wireless and wireline connectivity solutions as well as related network equipment and connected media devices. The position interacts directly with clients and end users to address technical issues, restore business operations, and create a positive customer experience.

Responsibilities

Provide outstanding customer experience through positive customer interactions for commercial, residential, and government clients and end users
Contribute to a positive work environment by collaborating with all internal and external clients -
Install and upgrade new client devices
Diagnose and repair satellite, wireless, and wireline transport systems including VSAT, DSL, Cellular, Cable, along with associated network and internet connectivity devices and interconnecting cables
Follow all instructions of the client, support organizations and reference documents relative to the successful delivery of services
Respond to client questions in a professional manner
Work proactively and effectively to meet or exceed established customer service performance expectations (SLAs)
Complete real time detailed reporting of all call activity using company provided tools - as documented in established policies and guidelines
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Complete all administrative tasks associated with each activity as documented in established policies
Report all time, mileage, and expenses, in an accurate, and timely manner
Responsible to adhere to all safety practices and polices
Requires frequent use of ladders to access roof tops, drop ceilings, cable runs, roof or wall mounted satellite and transport system antennas
The standard ladder used by WWTS (Worldwide Tech Services) has been rated by the American National Standards Institute (ANSI) to hold a weight of (including tool belt and equipment) of up to 300
Other duties may be assigned to meet business needs
Additional requirements may exist if offer of employment is extended

Requirements

Education and Experience:

Typically requires technical school certification, military telecom experience, or equivalent, and 2-5 years of telecommunications industry relevant experience
Previous experience working with Field Service and Customer Service

Qualifications:

Maintain all required client specific safety certifications as directed by Management
Must be part of stand-by rotation in the assigned geography as directed by manager
Annual renewal of safety training and certifications as defined by the client or end user
Valid Drivers License and reliable transportation with valid registration and adequate insurance
Must pass a specific physical agility test at date of hire or internal transfer and every 3 years thereafter to continue to be eligible for the Telecommunications Technician duties
Must meet all internal and external criminal background and drug screening requirements -on an annual basis or as business needs require

Skills:

Ability to communicate with clients clearly and concisely regarding technical issues
Ability to work overtime as required
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various equipment and ladder up to 60 lbs.

Show Full Description

See how you match
to the job

Upload my resume

Download the
LiveCareer app and find
your dream job anywhere

Similar Jobs

View All

Want to see jobs matched to your resume?
Upload One Now!

Backcountry Field Instructor

Embark Behavioral Health

Posted 7 days ago

VIEW JOBS OverviewBackcountry Field Instructor$1000.00 Sign On BonusDeschutes Wilderness Therapy (DWT) is an effective and exciting alternative for struggling teens, young adults, and their families, and is the premier wilderness therapy intervention. We are consistently challenging the national therapy frontier. DWT is the home of cutting-edge trauma-informed care & wilderness intervention.DWT is currently seeking applicants for full time, year-round or seasonal, Field Instructors at our beautiful Bend, Oregon location. Field Instructors ensure a safe and therapeutic milieu in a wilderness context for our groups of struggling teens and young adults.Field Instructors are responsible for groups of students on backpacking outdoor expeditions and will work 8 days straight in the Central Oregon wilderness (8-day on/6-day off schedule).Field Instructors oversee group structure, supervision, safety, curriculum facilitation, teaching wilderness skills, and will be working hand in hand with DWT Clinicians and Leadership Team as a critical part of the student's therapeutic process.Pay ranges from $48-52,000.00 annually.Responsibilities<ul><li>Be mentally fit to mentor students during their therapeutic process</li><li>Day-to-day facilitation of programming</li><li>Quick and responsible decision-making regarding risk management</li><li>Implementation of program philosophy and clinical model</li><li>Student supervision</li><li>Leadership and responsible decision making in regard to caregiver role in student relationship</li><li>Daily communication of student process and physical and emotional safety pertaining to students</li><li>Daily communication of logistical needs and environmental safety concerns</li><li>Overall care and welfare of students in a wilderness context</li><li>Direct care responsibilities</li><li>Crisis response</li><li>Completion of daily paperwork</li><li>Weekly planning of group activities and facilitation</li><li>Logistical duties</li><li>Drive a company vehicle and transport staff and students safely</li></ul>Qualifications<ul><li>Must be able to pass a background criminal investigation with Oregon DHS</li><li>Care for others in a strenuous outdoor environment</li><li>Sleep on the ground without causing or exacerbating any pre-existing injury</li><li>Ability to lift and carry 50+ pounds for extended durations</li><li>Be at least 21 years old</li><li>Minimum of 1 year experience working in the adventure or outdoor field with at-risk, youth, or comparable experience</li><li>BS/BA degree in a related field is preferred</li><li>Proven and excellent leadership, communication, and problem-solving skills</li><li>Must possess and maintain current First Aid and CPR certification</li><li>Wilderness First Responder certification within the first 6 months</li><li>Must hold a valid driver license with an acceptable and clean driving record</li></ul>BenefitsDeschutes Wilderness Therapy provides full time employees with a competitive salary commensurate with experience and access to:<ul><li>Pro-deals</li><li>Unlimited yoga membership with local studio</li><li>Paid vacation</li><li>Group health, vision, and dental insurance options (available on the first day of the month after 30 days of employment)</li><li>Employee assistance plan</li><li>Company paid long term disability and life insurance</li><li>Annual training stipend</li><li>Performance-based wage incentive</li><li>Continued in service training</li><li>Opportunities for advancement and a friendly and challenging work environment</li></ul>Embark is an Equal Employment Opportunity Employer. Embark is committed to enriching the therapeutic and healing experience it offers through the diversity of its employees and community. Embark seeks to recruit and support a broadly diverse staff who will contribute to the organization's excellence, diversity of viewpoints and experiences, and relevance in a global society.

Broadband Technician III

TDS Telecom

Posted 1 week ago

VIEW JOBS OverviewThe Broadband Technician III position performs extremely complex installations, disconnects and service changes for residential and business customers, including FTTH (Fiber to the Home) and support PON/Metro E. These services include, but are not limited to, video service, HSD Services, and home/business phone service. This role performs advanced troubleshooting from the tap to the customer's electronic devices (TV, DVD, Modem etc.). This position will be responsible for installing, splicing, repairing and maintaining aerial, buried, and/or underground fiber optic and copper cable. This position will be knowledgeable of commonly used concepts, practices, and procedures within the field of telecommunications.Compensation for this position generally ranges from $26.50 - $33.00+ per hour, but is based on experience.This position is eligible for a $5,000 sign-on bonus! (Payout terms apply)This position can be hired at multiple levels dependent upon on the assessment of skills and qualifications of the candidate. Unique job postings exist for each of these levels. You may reference each job posting via the Career Portal search function to review the required qualifications unique to each level. Please submit an application at each level you are interested in and qualified for:<ul><li>Broadband Technician I, 2023-21313</li><li>Broadband Technician II, 2023-21314</li></ul>TDS Broadband Service provides cable TV, broadband internet, and phone service for more than 370,000 customer connections in Arizona, Colorado, Nevada, New Mexico, North Carolina, Oregon, Utah, and Texas. Visit helloTDS.com. TDS Broadband Service is part of TDS Telecommunications LLC (TDS Telecom), headquartered in Madison, Wisconsin. Combined, the companies employ more than 3,300 people. Visit tdstelecom.com. TDS Broadband Service and TDS Telecom are subsidiaries of Telephone and Data Systems, Inc. [NYSE: TDS], a Fortune 1000® company. Founded in 1969, Telephone and Data Systems provides wireless, broadband, video and voice; and hosted and managed services to approximately 6 million connections nationwide through its businesses: UScellular, TDS Telecom, and OneNeck IT Solutions. Visit tdsinc.com.Responsibilities<ul><li>Perform complex installation of all necessary cable wiring (interior and exterior) and hardware from the tap to the customer's equipment for reception of cable and other company services that are offered for single, multi-family, and/or commercial dwellings. This may include subject matter expertise related to the RF distribution of signals. All aspects of the network from the optical node to the distribution tap may be included as subject matter criteria. This may include system architecture - design principles and HFC architecture; distribution components - actives, passives and coaxial cable; signal types - analog, modulation schemes, frequency spectrum and impairments; maintenance and troubleshooting - sweeping, FCC rules, retum path, test equipment, status monitoring and troubleshooting techniques.</li><li>Perform connects (new connects and reconnects), disconnects (requested and non-pays), upgrades, downgrades, and relocates; install additional outlets, fiber connections, hardline cutovers, and install or remove equipment (i.e. converters).</li><li>Perform all work as necessary to conform to quality control guidelines (includes compliance with requirements outlined in applicable regulations such as: OSHA, FCC NEC and NESC).</li><li>Test equipment to identify and repair signal strength issues and ensure optimum reception. Use Locators, TDR's, FDR's and read system maps required.</li><li>Monitor and record system, drop, and in-house leakage; properly record all required information on work orders, surveys, referrals, etc.</li><li>Promote cable, internet, and other company services; educate customer on proper use of the service, including how to add additional services, channel lineups, proper equipment usage, and other services that are available.</li><li>Collaborates and communicates with other departments to ensure customer satisfaction.</li><li>Clean, maintain, stock, and secure assigned vehicle and equipment.</li><li>Perform other duties as requested by management.</li></ul>QualificationsRequired Qualifications<ul><li>3+ years' cable installation & repair or professionally related experience -OR- current military service, or prior military service with honorable discharge.</li><li>Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs.</li><li>Must have and maintain a valid driver's license.</li></ul>Other Qualifications<ul><li>Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer.</li><li>Requires being available for on-call/standby responsibilities and may require occasional travel.</li><li>Certifies proficiency in the subject matter expertise related to the RF distribution of signals. All aspects of the network from the optical node to the distribution tap are included in this certification curriculum.</li><li>Must be reliable and responsible, with a strong work ethic dedicated to a team.</li><li>Practical knowledge/experience with computer applications.</li><li>Familiarity with company products and services.</li><li>Proven organizational skills and ability to multi-task.</li><li>Demonstrated customer service and sales skills, as well as effective communications skills (verbal and written) for interaction</li><li>Ability to work in a fast-paced, dynamic work environment.</li><li>Physical requirements may vary based on company needs: Ability to dig, lift and climb.</li><li>Successful completion of the SCTE Broadband Premise Expert course</li><li>Ability to pass Department of Transportation physical and driver testing.</li></ul>Physical Demands and Work Environment.While performing the duties of this job, the associate is regularly required to sit, stand, write and operate a computer keyboard, standard office equipment and telephone. The associate regularly communicates with customers. The associate is frequently required to move about and reach for items. Frequently required to stoop, kneel, crouch, or crawl. May be required to balance or climb. Frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.This position may require working outdoors, in mechanical/equipment rooms, and possible extreme weather conditions. While performing the duties of this job, the associate is regularly exposed to moving mechanical parts and heavy equipment. The physical demands described here are representative of those that mustbe met by an associate to successfully perform the essential functions of this job.BenefitsAs a part of your total compensation, #TDS provides a comprehensive, competitive benefit package. The benefit plans address both the immediate and long term needs that you and your family may have. For an overview of what we have to offer for full-time employees including vacation, health benefits and retirement options please click here.At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law. To learn about our diversity & inclusion philosophy and culture, click here!

Hvac Technician

Emcor Group, Inc.

Posted 4 days ago

VIEW JOBS About Us: EMCOR Facilities Services (EFS), an EMCOR core business, services over 1 billion square feet of space worldwide. From corporate campuses to single sites, EFS provides a range of services that support mission-critical areas of financial services, manufacturing, pharmaceutical, transportation, and government sectors. Job Title: HVAC Technician Job Summary: EMCOR Facilities Services, Inc. is a subsidiary of EMCOR Group, Inc. a nationally recognized leader in integrated Facilities Management. We are looking for skilled Maintenance Technicians to lead the effective, efficient, and timely delivery of our line of services. Technicians use multiple trade skills such as carpentry, plumbing, electrical, locksmith, painting and roofing. Technicians are provided a company van, tools and equipment. Technicians are based at their home address and access their daily route through a company provided iPad and iPhone. We offer opportunities for skill development through on the job training as well as professional training and education programs. Responsible for delivering effective, efficient, and timely delivery of the Company's line of services to multiple customers within an assigned geographic territory. Is provided a company van and tools and travels to a variety of customer sites to maintain commercial properties. In addition to performing minor carpentry, plumbing and electrical maintenance, EMCOR Field Operations HVAC Technicians perform preventative, corrective and predictive maintenance, troubleshoot and service of commercial HVAC systems. HVAC Technicians perform tests and analysis of data to assure the proper functioning of equipment and provide recommendations as appropriate. Understands control operation, and sequence of operation for commercial HVAC systems. Utilizes multiple trade skills such as carpentry, plumbing, electrical, painting, and roofing, HVAC, and other skills as needed to solve maintenance problems. Has strong communication skills and is able to foster strong relationships with customers, vendors and team members. Essential Duties and Responsibilities: Completes preventative maintenance and repairs per work order requirements. Self performs the following duties in compliance company procedures, regulatory requirements and safety standards.• Performs minor plumbing maintenance on existing systems (e.g. unclog toilets and drains, repair leaks in drains and faucets, replace toilets and faucet fixtures as needed, etc.).• Performs routine painting, carpentry work, etc., as necessary to maintain our Client's facilities in like new condition (e.g. repair a hole in dry-wall, prep the area, and match the paint to present a uniform and original like new appearance).• Performs minor electrical maintenance as allowed without a license within state law requirements (e.g. repair or replacement of fixtures, wall switches, and outlets. Replace light bulbs, ballasts and sockets if necessary).• Completes service inspections and asset inspections as needed.Fully utilizes technology (tablet, smartphone) to:• Access and complete work orders including notes on services provided.• Create and submit Service Reports and Quality Inspection images and reports.• Submit timesheets, expense reports, and purchase card logs.Obtains necessary materials and supplies to complete all tasks.Creates a positive climate with the client, provides and generates customer satisfaction. Maintains timely and consistent communications with customer and internal support teams.Obtains and completes EFS required safety and compliance training and attends weekly safety meetings.Provides estimates for larger projects and services needed to onsite customer.Completes other duties as assigned or required.Qualifications: Complete thorough Preventative Maintenance Checks and Services on all standard package and split unit HVAC systems that are common among EFO's light commercial customers including but not limited to: inspection and repair/replacement of belts and pulleys, inspection and cleaning of condensate drain lines, testing power/performance of compressor, fan motor, blower motor, testing function and safety of burners/heat exchangers, function of all safety and operational controls.<ul><li>General repairs of steam/hot water boiler systems. Diagnose airflow and ducting repairs.</li><li>Safe, efficient, and EPA compliant use of refrigerants in support of standard package and split unit HVAC systems that are common among EFO's light commercial customers.• Safely diagnose and repair common mechanical, electrical, or system failure issues on standard boiler, package and split unit HVAC systems that are common among EFO's light commercial customers, including but not limited to: belts, pulleys, compressors, condensing units, circuity boards, contactors, leaks, safely un-sweating and brazing of copper components.Complete preventative maintenance and repairs per work order requirements. Self performs the following duties in compliance company procedures, regulatory requirements and safety standards.• Perform minor plumbing maintenance on existing systems (e.g. unclog toilets and drains, repair leaks in drains and faucets, replace toilets and faucet fixtures as needed, etc.).• Perform routine painting, carpentry work, etc., as necessary to maintain our Client's facilities in like new condition (e.g. repair a hole in dry-wall, prep the area, and match the paint to present a uniform and original like new appearance).• Perform minor electrical maintenance as allowed without a license within state law requirements (e.g. repair or replacement of fixtures, wall switches, and outlets. Replace light bulbs, ballasts and sockets if necessary).• Complete service inspections and asset inspections as needed. Fully utilizes technology (tablet, smartphone) to:• Access and complete work orders including notes on services provided.• Create and submit Service Reports and Quality Inspection images and reports.• Submit timesheets, expense reports, and purchase card logs.Obtains necessary materials and supplies to complete all tasks.15%Creates a positive climate with the client, provides and generates customer satisfaction. Maintains timely and consistent communications with customer and internal support teams.10%Obtains and completes EFS required safety and compliance training and attends weekly safety meetings.5%Provides estimates for larger projects and services needed to onsite customer.5%Completes other duties as assigned or required. Education Requirements: HS diploma or Degree/Certification, or equivalent professional experience in Landscaping, Trades (Electrical, HVAC, Plumbing, etc), or Specialty Floor Care, preferred.Two to five years mechanical experience, including electrical, plumbing, carpentry required; or equivalent combination of training, education, and experience. Any combination of education, training, and experience which demonstrates ability to perform the duties and responsibilities as described including related work experience in one or more of the building trades. Past background in the landscape, janitorial or construction-related services industries highly preferred. Must possess applicable certifications, licenses, and valid driver's license in good standing. Ability to read and comprehend instructions including, but not limited to, safety policies and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information in individual and small group situations.Complete assigned work orders in a timely manner and communicate work order status via designated business process.Ability to use and operate handheld device and business systems or document management Database software, including but not limited to Microsoft office, Lotus Notes, MS office (word, Excel).Comply with all applicable codes, regulation, governmental agency and Company directives related to building operations and work safety. Performs assigned day-to-day repairs, emergency and preventive maintenance. Maintain adequate knowledge of and comply with OSHA (Occupational Safety & Health Act) standards and Company safety policies at all times. Experience in the installation, maintenance, troubleshooting and repair of building mechanical systems, including HVAC, plumbing and electrical systems. Daily local travel between properties. We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.</li></ul>

Apply