Technology Support Specialist - Level II

Beaumont Independent School DistrictJob Description
JOB TITLE:
Technology Support Specialist

• Level II
  CLASSIFICATION:
  Nonexempt

REPORTS TO:
Director of Information Technology
PAY GRADE:
AUX
7
Choose

of days worked

LOCATION:

Admin Bldg

• Information Services
  DATE REVISED:
  4/6/2022

PRIMARY PURPOSE:
Service and maintain computers, servers, printers, and related equipment throughout the district. Keep up-to-date with emerging technologies.

QUALIFICATIONS:

Education/Certification:
High-school diploma or equivalency (GED) is required
Associate degree or high-level certification in computer-related field preferred
Work experience in related field accepted
Special Knowledge/Skills:
Extensive mechanical and electrical aptitude
Knowledge of computer hardware and software applications
Ability to install, maintain, and repair computers, servers, and peripherals including printers, scanners, and data projectors
Ability to install and maintain structured cabling
Experience:
Three to five years in computer-related field preferred
MAJOR RESPONSIBILITIES AND DUTIES:

Routine Activities
Install and upgrade computers and peripherals throughout the district.
Relocate computer hardware, peripherals, and equipment as needed.
Install and configure software, hardware, and devices as needed.
Evaluate equipment regarding obsolescence and school district use for cost efficiency of repairs.
Assist with maintaining computer management software
Assist with Information Services initiatives and projects.
Assist all district staff with various technology-related needs.
Perform duties in a professional, ethical, and responsible manner.
Conduct oneself in a professional and ethical manner in accordance with generally accepted community standards.
Perform other duties as assigned.
Ensure data integrity and confidentiality.
Professional Growth and Development
Participate in staff development activities to improve job-related skills.
Demonstrate interest and initiative in professional improvement.
Supervisory Responsibilities
None
EQUIPMENT USED:
Windows desktops/ laptops, iOS/Android devices, and Chromebooks
IP Based telephony equipment
Various third-party computer and network products and software
WORKING CONDITIONS:
Mental Demands
Maintain emotional control under stress
Work with frequent interruptions
Occasional prolonged or irregular hours of work
Physical Demands
Moderate lifting and carrying; up to 50 pounds
Intermittent bending, stooping, and standing
May be required to service equipment up to and above 6 feet
Reaching above shoulder, use of fingers, repetitive hand motions
Prolonged use of computer
Environmental Demands
Normal computer room environment
Travel: Frequent in-district

The State Board for Educator Certification will require all first-time applicants for an initial credential to be fingerprinted as part of a national criminal background check. A cost of up to $49. 00 will be charged for fingerprinting.

The above statements describe the general purpose and responsibilities assigned to the job and are not an exhaustive list of all responsibilities, duties, and skills that may be required. This job description is not an employment agreement or contract. The administration has the exclusive right to alter this job description at any time without notice.

Approved by Immediate Supervisor:

Date:

Reviewed by HR Director:

Date:

Received by Employee:

Date: