Technology Support Specialist I, Technology Services Cld-319

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1.0 FTE

TRAINING, EDUCATION, AND EXPERIENCE:Extensive PC, mobile device, and other network device experience using a broad range of computer hardware andsoftware. Experience with Windows, Microsoft Office applications, email, and the Internet is important.

Experiencein end-user support in Microsoft and Apple Active Directory/Open Directory local area network (LAN)environment that includes the installation, maintenance, and enhancement of workstations on a network, and basicdirectory administration (e.g., network logins, print queue development, maintenance, end-user setup, trusteedirectory assignments, etc.).ANDTechnology Support Specialist I: Any combination equivalent to: associate's degree with course work in computeroperation, information systems, or network operations, and four years experience in PC support. Technology Support Specialist II:

Any combination equivalent to: associate's degree with course work in computer operation,information systems, or network operations, and five years experience in PC support and two years experience inLAN support. At least two years of current duties must be at the Technology Support Specialist I or equivalentlevel.LICENSES AND OTHER REQUIREMENTS:Hold a valid California driver's license, and provide personal automobile and proof of insurance. Must be availablefor mandatory overtime during critical times.

8 hours Monday-Friday 12 months per year * 3 references are required when applying to this position