Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Technology Program Manager

Expired Job

Conduent Richardson , TX 75080

Posted 2 months ago

Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at

If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.

Conduent Human Resource Services include consulting, technology and administration solutions to help our clients effectively manage their HR programs while engaging employees in their health, wealth and careers.

Title: Technology Program Manager

Position Overview:

This role is a strategic, client-facing leadership role as a technology representative local to the client key locations driving alignment on priorities and requirements for technical deliverables. A key requirement is knowledge of the client contract terms, service levels, tools and services and continuing to keep technology current and in alignment with the Conduent product roadmap. In this role, the program manager is the point of escalation internally and the point of communication with the internal team and client in support of technology deliverables

  • Primary point of contact to the client(s) in the management of end-to-end technology delivered, working closely with the business leaders

  • Update and maintain the client technology tool/platform inventory and roadmap to align to the HRS product and technical roadmap.

  • Ensure compliance with the contract requirements for service levels, technology compliance and upgrades and be able to report status as needed.

  • Responsible for tracking, communicating and driving to the planned roadmap technology deliverables.

  • Point of escalation from the day to day technology operations.

  • Advanced planning to ensure readiness from a technology perspective specific to cyclical activities, like open enrollment, pension statement processing and vendor integrations with Conduent products.

  • Knowledgeable of our product roadmap and ownership of providing demos and communication with the client as to upcoming feature upgrades

  • Manage relationships with key stakeholders to support the client/portfolio.

  • Drive alignment on priorities and requirements across the client team.

  • Influence teams to meet delivery milestones, while building positive relationships across the team.

  • Own and incubate special technology projects directed by the client and critical to their business; work with client team to operationalize and integrate these special projects into the main work stream at the right point and with the right tools and controls.

  • Engage Technology Delivery managers to track delivery on time and budget.

  • Ownership of client technology budget and forecast.

  • Point of contact for audit activities.

  • Facilitate decisions on requests that are not currently part of our product suite.

  • Partner with Technology Solution Manager on renewals, new deals, expanded services.

  • KPI's: Deliver on time, on budget, on specification, and at a high level of quality and customer satisfaction.

Preferred Qualifications:

  • Min 10 years managerial experience

  • Managerial experience preferably in IT project implementation and/or operations

  • Program Director or equivalent experience preferred

  • Demonstrated leadership/influencing executive leadership and cross functional teams and maintaining accountability for major business initiatives

  • Self-starter that learns and adapts quickly to frequent changing priorities

  • Strategic and analytical thinker who can analyze data to make appropriate decisions/recommendations and shape business strategy

  • Experience with client communications

  • Bachelor's degree required, advanced degree desired or equivalent work experience.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Information Technology First Line Manager


Posted 4 days ago

VIEW JOBS 11/13/2018 12:00:00 AM 2019-02-11T00:00 The IT BDS Business Partner Team is looking for a highly motivated, forward-thinking a First Line Manager to join our team in Richardson, Texas! This position integrates employee activities across Information Technologies including infrastructure design and administration, application analysis and design, information management, architecture, computing security, computing project support and/or process analysis. Responsibilities: * Develop project and process plans, implements policies and procedures and sets operational goals. * Acquire resources for projects and processes, provides technical management of suppliers and leads process improvements. * Develop and maintains relationships and partnerships with customers, stakeholders, peers, partners and direct reports. * Provide oversight and approval of technical approaches, products and processes. * Develop projects or operational plans aligned to the department's objectives. * Manage multiple budget lines. * Implement plans to ensure business, technical and customer requirements are achieved. Review plan execution, makes appropriate adjustments, and resolves issues. * Monitor appropriate metrics to ensure performance to plan and forecasts resource needs and obtains and manage personnel, facilities, services, software and software licenses, equipment and tools to meet project and daily operating requirements. * Coordinate with providers to achieve timely delivery of resources. * Establish partnerships and relationships with internal customers, stakeholders and peers. * Convey organizational messages to facilitate the accomplishment of workgroup, project or process goals. * Proactively communicate with employees, peers and customers, keeping others informed by communicating project status, conducting and participating in team meetings, providing presentations and listening to employee concerns and suggestions. * Implement policies, procedures and documents to ensure consistent execution of processes within workgroup in support of Boeing and regulatory requirements. * Identify opportunities to improve work-related products and processes within own workgroup, project or process. * Recognize contributions of individuals and teams to improve employee satisfaction and retain a skilled and motivated workforce. * Enforce company rules and policies regarding ethical behavior, safety, security, use of company property, time charging, etc. * Coach, counsel, mentor and provides developmental opportunities and job assignments to enhance employee performance and expand capabilities. * Provide on-going developmental feedback. Applicants must have a current Top Secret Security clearance. Additionally, applicants must be able to obtain program access. Program access request will be initiated after the applicant's acceptance of the contingent offer. This position is contingent based on the applicant's ability to obtain the required program access in a time frame established by program management. Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world. Division CIO, Information & Analytics Relocation Assistance Available Yes. Available for eligible candidates, if authorized. Qualifications This position requires an active Top Secret U.S. Security Clearance. (A U.S. Security Clearance that has been active in the past 24 months is considered active.) Additionally, applicants must be able to obtain program access. Program access request will be initiated after the applicant's acceptance of the contingent offer. Required Qualifications: * Bachelor's Degree in Information Technology Management, Information Security, or other Computer Science-related field * Minimum 3 years of Information Technology leadership experience * Experience leading employees involved in multiple engineering disciplines * Experience producing and executing a Technical Information Technology plan * Experience working across multiple Engineering disciplines * Training to work in multiple Security Classification levels * Current Security+ or CISSP certification within the past three years prior to hire date * Familiarity with NIST SP 800-37, Risk Management Framework, the Joint Special Access Program (SAP) Implementation Guide (JSIG), and NIST SP 800-53, Rev 4, Security and Privacy Controls for Federal Information Systems and Organizations Preferred Qualifications: * Masters Degree in Information Technology Management, Information Security, or other Computer Science-related field * Prior military experience * Earned Value Management (EVM) experience * Project Management Professional (PMP) certification Experience Level Manager without Direct Reports Job Type Standard Travel Yes, 10 % of the Time Contingent Upon Program Award No Union No Job Code BAUYMK Boeing Richardson TX

Technology Program Manager

Expired Job