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Technology PMO Director

Expired Job

Santander Bank Dorchester , MA 02122

Posted 5 months ago

Technology PMO Director-1805471


The Technology PMO team is a control function (Level 1b) with responsibility for:

  • Ensuring enterprise standard project control functions are defined, implemented and monitored across all of Santander US Technology functions

  • Building and maintaining a single, authoritative Book of Work of projects requested during each financial year

  • Reporting on aggregate technology portfolio project status/health

  • Using portfolio analysis tools to identify and implement improvements to our project delivery

The Head of the PMO team maintains oversight of the PMO team and works with the Technology COO, EPMO, CIOs, other Santander business executives and other delivery partners to ensure the PMO team operates effectively.

Primary Duties and Responsibilities:

  • Ensure the PMO team works alongside the EPMO and CIOs to implement an end-to-end set of Enterprise project management policies, standards and processes

  • Work with Technology PMOs and PMs to develop a community of project managers in technology with focus on training, sharing of best practice, new PM onboarding FAQs etc.

  • Coordinate the annual / quarterly demand management and planning process to build a book of work that is aligned with stakeholder needs and CIOs capacity and funding to deliver.

  • Hire, develop and retain a team of PMO staff/expertize

  • Sponsor and drive the implementation of the IPMP (Integrated Project Management Platform) to support the demand management, portfolio health reporting, project management and time-card tracking processes.

  • Ensure IPMM is consistently deployed across all Santander US entities' technology teams and that standard tools and processes are widely adopted

  • Run weekly and monthly Technology-wide program reports and associated review meetings, with a focus on aggregate health reporting, artifact compliance and using issue and risk trend analysis to identify systemic issues.

  • Provide coordination across SBNA, SHUSA and other Santander US entities as required



  • Bachelors or Equivalent degree (Degrees in Economics, Finance, Information Systems, or similar preferred).

  • 10-15+ years' experience in corporate environment, preferably in a large project/program management role within the financial sector.

  • 5+ years' experience with the implementation of software delivery lifecycles, and /or experience in leading a PMO; PMO policy, standards and procedures a plus.

  • Experience working with regulatory driven project / program control requirements

  • PMP certification a plus

  • Ability to work effectively with other team members across the Bank.

  • Analytical skills; ability to gather and analyze complex project and program data.

  • Strong communication skills at all levels of seniority across both Technology and business domains

  • Structured approach to delivering projects

  • Adaptable to a changing environment, able to work well under pressure and ambiguity

  • Experience using data aggregation reporting tools, PowerPoint, excel

  • Knowledge of agile and waterfall SDLCs

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

Job:Risk Management Strategy

Primary Location:Massachusetts-Dorchester

Organization:Technology (5900)


Job Posting:Aug 22, 2018, 9:28:01 PM


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Technology PMO Director

Expired Job

Santander Bank