Technology Lifecyle Reconciliation Analyst

Edward Jones Saint Louis , MO 63150

Posted 9 months ago

Opportunity Overview

Technology Lifecycle Management

Finance Division

Edward Jones has an opening for a Technology Lifecycle Reconciliation Analyst. The ideal candidate will become part of the team responsible for the logistics and tracking of the Firm's IT hardware assets. This individual will need to be able to work both in a collaborative team environment, as well as independently if they are to maximize their reconciliation effectiveness.

Key Responsibilities:

  • Create, manipulate and interpret various data/reports/queries to help identify out of balance conditions or trends in the data

  • Navigate and update the Firm's hardware custodial system HP Asset Manager

  • Respond appropriately to phone, e-mail and system requests related to movement of IT hardware devices

  • Take ownership/responsibility for processes with a predisposition for efficiency, customer service and process improvement

  • Work in collaboration with various areas supporting our Firm hardware needs, logistics and processes to include technology owners, service areas, warehouse and repair vendors

  • Self-driven approach to growing responsibilities and individual development, open to changing responsibilities as role evolves

Position Requirements

Position Requirements:

  • Four year college degree

  • Excellent verbal, written, and data entry skills

  • Proficiency in common workplace software applications including MS Office Suite, specifically Excel

  • Strong aptitude for query design, documenting requirements, and process improvement, Hyperion experience is a plus

  • Attention to detail as well as being able to perform defined, repetitive processes accurately and efficiently

  • Ability to analyze data/metrics to identify trends and provide solutions to business problems

  • Strong organizational skills including prioritization and planning

  • Ability to work both autonomously and within a collaborative team environment

  • Customer service experience and excellence is a plus

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