Technology / Facility Coordinator At Cuny On The Concourse

Job Description Job Description Technology / Facility Coordinator at CUNY on the Concourse Location: Lehman College- School of Continuing and Professional Studies, CUNY on the Concourse Reporting:

The position is reporting to Lehman College Director Salary: $ 55,000-$60,000 Status: Full-time (Research Foundation CUNY) General Description The School of Continuing and Professional Studies (SCPS) at Lehman College is seeking a full-time coordinator to support our CUNY on the Concourse (COTC) facility in the evenings and weekends. CUNY on the Concourse is a 26,000 sq foot facility that houses computer labs, high-flex classrooms, healthcare labs, testing center, and a small business incubator.

This dual role involves maintenance of classroom technology, while providing general customer service to teachers, clients, and guests who use the facility. The Technology/ Facility Coordinator will report to the CUNY on the Concourse Director and work closely with the COTC Facility Manager. Key Responsibilities include but are not limited to the following:

Technology Coordination: Provide technical support to staff, faculty, and students, including troubleshooting hardware, software, and network issues. Assist in the maintenance and monitoring of the IT infrastructure, including computers, printers, and network devices.

Ensure the security and functionality of IT systems, performing regular updates and backups. Manage user accounts and access permissions, ensuring proper security protocols are followed. Collaborate with the Facility Manager and IT team to implement technology upgrades and improvements.

Maintain accurate documentation of IT assets, configurations, and support requests. Facility Coordination: Coordinate the use of the facility, ensuring clients, teachers, and administrators have the equipment, materials and layout required for classes, meetings, and special events held at COTC.

Securing technology, equipment and space after facility usage, which includes updating inventory, registration system and alerting management to facility concerns and inventory needs. · Assists the Test Center during testing sessions, which includes becoming certified by different agencies, preparing testing labs for next day assessment and meeting testing lab requirements. Support front-facing client interactions, including but not limited to greeting visitors, answering inquiries, and direct customer service. · Maintain an organized and welcoming environment in common areas. · Provide administrative support to school leaders and staff, ensuring smooth operation of the program. Qualifications: Bachelor’s degree in Information Technology, facilities management, or a related field.

Strong knowledge of IT systems, networks, and troubleshooting techniques. Proficiency with various operating systems (Windows, macOS) and software applications. Proven experience in facility coordination, office administration, or a similar role.

Excellent organizational and multitasking skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team.

Preferred Qualifications: Technology Certifications such as CompTIA A, Network, or equivalent. Experience in an educational or academic setting.

Familiarity with CUNY systems and processes. Work Schedule: Full-time role with benefits Monday to Thursday ranging from 12 PM to 9:30 PM & Saturdays from 9 AM to 3 PM.

Company Description With more than 60,000 alumni and 12,000 students, Lehman College serves the Bronx and our surrounding region as an intellectual, economic, and cultural center. The College is named after Herbert H.

Lehman, who was governor of New York State, a U.S.

Senator, and an internationalist. His values of dedicated public service continue to guide the College today Company Description With more than 60,000 alumni and 12,000 students, Lehman College serves the Bronx and our surrounding region as an intellectual, economic, and cultural center. The College is named after Herbert H.

Lehman, who was governor of New York State, a U.S.

Senator, and an internationalist. His values of dedicated public service continue to guide the College today