Job CategoryProducts and Technology
Do you thrive in a fast-paced, highly collaborative environment? Do you get excited about helping people understand and embrace innovative new technology? Salesforce Business Technology is seeking a Change Analyst to join our Adoptions, Communications and Training (ACT) team. The ACT team collaborates with cross-functional teams at Salesforce to deliver amazing change management programs, ensuring that technology solutions roll out successfully and in a sustainable way.
In this position you will help execute the strategy that makes complex change easy for our internal teams. You will help conduct an impact analysis to develop and execute the change management strategy and plan, working with project teams and internal business partners who are eager to make change happen. These change plans will guide business partners to achieve operational success and drive adoption for end users. Key to this role is your ability to be responsive, demonstrate a 'can-do' attitude, build relationships, apply critical thinking and take the initiative to drive results.
Here's what you'll be doing:
Contributing to the development of the change management strategy (or leading a significant deliverable as part of this)
Supporting the development of the impact analysis to establish the complexity of the change
Assimilating technical information and complex business processes to create relevant and user-friendly deliverables for impacted audiences
Collaborating with cross-functional project teams to ensure the successful execution of the end-to-end technology enablement strategy
Using data to analyze/improve the change management strategy and methodology
Supporting the development of executive presentations and identifying risks and issues relating to the change management work
Helping educate business stakeholders about our approach to change management and on our best practices
Here's what we're seeking:
Bachelor's degree in Business, Management or other related fields
Must be within 1 year of graduation or have a Spring 2018 graduation date
A highly organized, energetic, and creative individual who is professional but personable
Ability to build strong partnerships and collaborate with teammates and technical/business partners
Handles ambiguity in their stride and can be flexible in their approach
An amazing communicator who has presence and impact
Strong ability to take complex issues and translate into simple and concise messages
High attention to detail
Experience of managing a project, initiative or idea from conception and planning to successful implementation
Self-starter with a proven track record in performing well in a fast paced environment; can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
Ability to effectively manage multiple concurrent projects and learn new tools/systems quickly
Demonstrates the Salesforce values of Trust, Growth, Innovation and Equality
Futureforce is for college students or new grads wanting to experience life at Salesforce, one of the World's Most Innovative Companies 5-years-running and one of Fortune's "100 Best Companies to Work For" 8-years-running.
Futureforce interns work on live projects, giving them the opportunity to make a tangible impact that they can show to friends, family, and future employers if we don't hire them first (and, we hire 80% of our eligible interns)! They have the chance to collaborate and connect with the Salesforce interns from all over the world. And, like all Salesforce employees, interns also have many possibilities to volunteer, making a lasting impact in the community.
Futureforce offers a collaborative work environment, which fosters innovation, provides flexibility and most importantly is fun!
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.
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