Technology Center Manager - Security And Communication Systems

Join the BAYCOM Team!

Technology Center Manager

• Security and Communication Systems

Put your technical aptitude to work at BAYCOM!

The wireless communication industry is undergoing some very exciting times and our business continues to grow!

BAYCOM is the leading provider of mission-critical voice, mobile data and video solutions to public safety (e.g. fire, police, EMS, etc.) and commercial (e.g. manufacturing, education, transportation, construction, utilities, etc.) clients throughout Wisconsin, Minnesota and the Midwest.

BAYCOM is 100% employee-owned and an affiliate of OwnersEdge, an ESOP (Employee Stock Ownership Plan) holding company that strives to invest in and build sustainable companies across the Midwest. BAYCOM and the other affiliate businesses within the portfolio utilize their industry experience to drive profitable growth and create value for stakeholders including customers, communities and our ESOP employee owners.

To support our continued growth, we have created an excellent opportunity for an individual to join the BAYCOM team as a Technology Center Manager.

Qualifications:

• Proven experience in a technical role, preferably within the security, access control, or two-way radio industries.

• Strong understanding of video security systems, access control, and two-way radio technologies.

• Excellent presentation and communication skills, with the ability to engage and educate customers and team members.

• Ability to manage multiple projects and priorities in a dynamic environment.

Key Responsibilities:

• Manage the daily operations of the Technology Center, including product demonstrations, staging equipment, and maintaining a cutting-edge display of our security and communication solutions.

• Engineer and provide technical support for sales proposals and projects.

• Develop and deliver training programs for service technicians, ensuring they are up-to-date with the latest technologies and best practices.

• Maintain secure access to demo video equipment and vendor websites, including managing credentials and access rights.

• Collaborate with vendors and internal teams to stay ahead of industry trends and product offerings.

We are…

Growing

• And that's not an accident. We are now one of the 5 largest Motorola dealers and one of the 5 largest Panasonic dealers in North America. The breadth of our product and service portfolio across voice, mobile data, and video continues to create a competitive advantage for BAYCOM which is driving 11% - 15% annual growth.

Employee-Owners

• At the heart of our success is the unique dedication of each employee. As employee owners in a 100% employee-owned company, we deliver an outstanding customer experience and believe that our value results from enriching our customers' success. We hire the best and brightest, with great opportunities for growth and advancement. You are not just a number here.

Award Winning

• It's no secret that we like to win and have fun in the process as we are a Master Mettle Future 50 Award recipient, were named 2017 Top Business in Waukesha and were recognized as the 2014 Wisconsin ESOP of the Year.