Technology Analyst 3

Asurion Corporation Sterling , VA 20163

Posted 5 months ago

Ever wanted to have the chance to influence the development of a brand-new application being built from scratch? Do you want to participate in building new features and capabilities to improve the user experience? Does the opportunity to work with colleagues with the same drive and passion you have excite you? Well, if you answered yes to any of these questions, this may be the job for you.

We are looking for a technical analyst who can bridge the divide between the product team and our developers. Someone who is adept at communicating with both technical and non-technical folks alike. Someone who can recognize and understand different types of APIs and design new ones appropriately. Cutting edge software will be developed in this new application and the technical analyst for this platform should be equally as cutting edge.

This team will be located in Sterling, VA, and will utilize the structure and staffing recommended by Marty Cagan, the industry-leading technology product management thought leader, to define, design and develop an application our customers will love. If you have strong communication skills and solid development leadership talent, we are looking for you!

Job Description

Asurion is seeking a talented Technical Analyst 3 to join our exciting team in Sterling, VA. If you are an experienced professional driven by a passion for designing and implementing enterprise-level solutions, we want to meet you.

Asurion's new application is being built to track inventory and repairs that will utilize APIs from some highly recognized companies. The team needs a strong technical analyst who can apply previous API design knowledge to define the back-end platform interactions.

Responsibilities:

  • Utilizes technical and industry knowledge to work on projects across multiple platforms

  • Establishes and enforces platform best practices in API design

  • Provides technical, business and expertise in identifying, analyzing, evaluating, and developing systems and procedures

  • Gathers, analyzes and reports business data and inputs to identify issues, trends, or solutions

  • Works with multiple teams and documents cross team data and dependency mapping

  • Develops, coordinates, and implements plans to test business and functional processes

  • Consults with business unit management and personnel to identify and document business needs and objectives, current operational procedures, problems, input/output requirements, data scope, usage, formatting, and security

  • Partners with the business as a functional expert in a specific technology platform or IT focus area

  • Acts as a resource to less experienced Analysts

  • Proposes process improvements within a specific technology platform.

  • Designs solutions that are forward looking so significant refactoring is not required

  • Becomes an expert in Asurion business processes; an advocate for those best practices while leading Asurion teams and individuals through solutions that you design

  • Communicates complex solutions to non-technical audiences

  • Creates new architectural documents that clearly illustrate the technical design and enable success of the development and testing teams

  • Leads the exercise of determining root cause for complex production issues, categorizes as defects or enhancements, and prioritizes and delegates the resulting work

  • Creates documentation and tools that enable other Asurion applications to easily and successfully integrate with the API platform; drives self-sufficient API consumption and minimizes the support required by the API team

Education/Experience

  • Minimum 4-year college degree in related field (Computer Science, Mathematics, Engineering)
  • 3 years of System Analyst experience beyond degree required

Requirements:

  • Experience working with engineering teams on a daily basis, ideally from a leadership role

  • Excellent verbal and written communicator; can efficiently translate technical and non-technical; provides relevant information based on audience needs

  • Skilled at managing multiple, competing priorities simultaneously

  • "Can do" attitude, team player, fun, energetic personality

  • Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions

  • Able to investigate defects to determine root cause, identify impacts, determine priority, and recommend solutions

  • Proficient in data modeling; experienced in leveraging best practices when making changes to the data model to support business needs

  • Advanced experience and demonstrated knowledge of Visio, Microsoft Project, and Microsoft Office suite

  • Proficiency in technical and business writing

  • Understands the services architecture and produces comprehensive documentation on the services

  • Prepares documentation, charts, and graphs pertinent to work assignments

  • Establishes and maintains effective working relationships with the business community, vendors, customers, and co-workers

Preferred Skills:

  • Understanding of AWS and Cloud technologies and infrastructure

  • Experienced in both the protocol and the message content of system to system integration, including SOAP, REST, HTTP, EMS, XML, and JSON

  • 2 years working experience designing distributed applications using SOA, microservices, or similar architectural strategies

  • Proficient understanding of SDLC processes

  • Maintains proficiency in the application and use of tools within the department

  • Proficiency with Relational Databases (RDBS) and familiarity with SQL queries

upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Principal Technology Compliance Analyst

Quality Technology Services

Posted 3 weeks ago

VIEW JOBS 12/23/2018 12:00:00 AM 2019-03-23T00:00 OVERVIEW The IT world is evolving. New technologies. New infrastructures. New and more complex customer needs. Every day feels like a shift. There's a sense of excitement surrounding the future, but also uncertainty. That's where QTS comes in. We're fearlessly leading the way by redefining what it means to be a data center provider. We support next-generation cloud and hybrid colocation solutions. We deliver a fully-integrated platform from top to bottom – one enabled by technology and world-class infrastructure. Simply put, we're innovating to stay ahead of the curve. At QTS our people power us to provide expertise, technology and infrastructure for IT decision makers in complex, high-pressure environments. As one of the nation's largest and fastest growing data center companies we help manage and protect critical data during a time of unprecedented change. The power of QTS' innovation happens when smart, creative people with a unified vision collaborate to break new ground, solve a problem, or create a solution to improve lives. We are powered by our people. At QTS, we know where IT is going. And we'd like to invite you to join us. The Principal Technology Compliance Analyst leads the successful execution of all QTS Compliance Services programs developed in support of the QTS Compliance Services Charter, visions, strategies, and goals. The position can be located in any of these three QTS locations: Ashburn, Virginia, Overland Park, Kansas, or Suwanee, Georgia. This position will require up to 15% travel to QTS US data center locations as needed. RESPONSIBILITIES, other duties may be assigned * Consults on the planning, execution, monitoring, and reporting of QTS Compliance Services programs including, but not limited to: * Sales Compliance Support - Presentation of QTS Compliance posture and review of compliance contractual language. * Compliance Marketing - Development of compliance marketing materials * Customer Compliance Support - Support of QTS customer compliance inquiries, questionnaires and audits. * Compliance Implementations - Implementation of new QTS or customer specific compliance standards as needed. * Compliance Monitoring – Continue the improvement of the monitoring of QTS Compliance controls to measure operating effectiveness. * Compliance Training - Development and delivery of QTS compliance training materials. * Developing QTS Compliance Services standard operating procedures. * Presenting to QTS executive management on Compliance Services programs and results. * Attainment of QTS Compliance Services goals. In addition to QTS Core Values, types of skills utilized include: * Support Team Success – Work with a cohesive team through establishment of clear direction, identification of employee strengths and opportunities, and alignment of company goals with departmental and employee goals. * Quality Team Decision Making - Develops engagement plans and approaches for success of department projects. Identifies company control solutions and develops conclusions through analysis of multiple data sources and input of cross-functional team members. * Consulting Style Communication skills – Effective at recommending solutions across the organization for compliance challenges at all levels. Skilled at cross organizational communications and influence * Compliance Program SME – Strong knowledge of compliance programs from both the standards and practical implementations. BASIC QUALIFICATIONS * Bachelor's degree in Information Systems, Information Security or similar or equivalent professional experience. * Six or more years of experience performing information technology audits, compliance, and/or risk assessments. * Six or more years of IT Audit and advisory services experience with a nationally recognized firm. * Four or more years of experience in certification and accreditation support * Six or more years of experience in at least two or more of the following compliance standards: * SOC 1 * SOC 2 * PCI DSS * HITRUST * ISO27001 * FISMA (NIST SP 800-53 Rev 4) * HIPAA/HITECH * SARBOX 404 - Information Technology General Controls * FFIEC * NERC CIP v5 PREFERRED QUALIFICATIONS * One or more of the following certifications: * Certified Information Systems Auditor (CISA) * Certified in Risk and Information Systems Control (CRISC) * GIAC Critical Controls Certification (GCCC) * GIAC Security Essentials (GSEC) * Other industry relevant security certifications KNOWLEDGE, SKILLS AND ABILITIES * Excellent oral and written communication skills * Excellent interpersonal skills with the ability to interface across all levels of the organization * Highly organized and detail oriented * Ability to work in a fast-paced, deadline-oriented work environment * Ability to work collaboratively across cross functional teams and roles Quality Technology Services Sterling VA

Technology Analyst 3

Asurion Corporation