Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Technician/Senior Technician, IT Services

Expired Job

American Airlines Los Angeles , CA 90009

Posted 2 months ago

Location: Los Angeles Apt, Terminal 1 (LAX-TRM1)

Additional Locations: None

Requisition ID: 22719


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You've come to the right place.

You don't have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.

What does it take to join us? We're glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.

Fortunately, we're building on almost a century of innovation and firsts in our industry and we plan to continue that tradition of excellence.

About The Job

This job is a member of the Information Technology Team, within the Information Technology Division. This position will be responsible for assisting employees in all facets of end-user computing, which includes software/hardware installs, upgrades and overall maintenance of PC desktop/laptop systems and peripherals.

Specifically, you'll do the following:

  • Resolves and closes tickets/work orders supporting end-user desktops and peripherals

  • Responds to customer support issues escalated from the Helpdesk

  • Contributes to desktop projects (global installs/upgrades) as a project team member

  • Remotely diagnoses and resolves requests utilizing remote tools

  • Troubleshoots and collaborates with other departments to assist with infrastructure related issues

  • Documents customer interactions in incident management system including asset management

  • Recovers data from hard disk drives and/or perform data migration

  • Supports remote access for virtual private network connectivity as well as wireless/broadband connectivity for laptops

  • Installs and configures local and network based printers

  • Performs preventative maintenance

  • Works various shifts, holidays, on-call and travel as required

  • Follows management guidance, adhering to IT policy and procedure

  • Performs other duties as requested

  • Travel, as required


Required Qualifications

  • Associate/Bachelor Degree in Computer Science, Information Systems, or other related field or equivalent work experience/training

  • 5 years of demonstrable 'hands-on' IT work experience supporting and resolving diverse PC desktop software and hardware issues

  • Must have firsthand experience supporting desktop computers in a Windows/TCPIP environment

Preferred Qualifications

  • A+ certification

  • MCSE/MCP is a plus

  • Previous IT infrastructure experience in Airline/Airport environment

  • Overall knowledge of all Windows based operating systems including Windows 7

  • Familiarity with workflow and with ticketing systems

  • Knowledge of VPN connectivity and ability to troubleshoot issues

  • Ability to work independently and perform in a collaborative, team based environment

  • Must be able to lift at least 30 lbs

Additional Locations: None

Requisition ID: 22719

Nearest Major Market: Los Angeles

Job Segment: Technician, Network, Computer Science, Information Systems, Telecom, Technology

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Central Services Technician II

Los Angeles County

Posted 7 days ago

VIEW JOBS 11/9/2018 12:00:00 AM 2019-02-07T00:00 Position/Program Information OPEN COMPETITIVE JOB OPPORTUNITY EXAM NUMBER: Y5083I FILING START DATE: 03/22/16 AT 8:00 A.M. - UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSE WITHOUT PRIOR NOTICE. DEFINITION: Performs the full range of sterilizing, processing, packaging, and distribution duties in a central service unit or in ancillary hospital units. CLASSIFICATION STANDARDS: Positions allocable to this class report to a Central Service Supervisor, manager, or in some instances, medical and nursing staff, and may be assigned to perform work in various sections of central services or in ancillary hospital units on a rotation management basis. As the journey level class, the incumbents carry out a wide variety of assignments under general supervision. They perform the full scope of multiple assignments in decontaminating and cleaning reusable items, packaging sets and trays of instruments and supplies, sterilizing, maintaining predetermined inventory levels, and dispensing and distributing sterile and non-sterile items from stock. These positions require a knowledge of processing and reprocessing techniques and procedures, various combinations of instruments and supplies for specific surgical sets, trays and packs, and a working knowledge of ordering and distributing processes. Supervisor's assistance is needed only in case of complex assignments, new procedures or unusual conditions which do not have clear precedents. Essential Job Functions * Assembles utensil sets, single package instruments, sterile containers, and trays for sterilization. * Operates steam and gas sterilizers, autoclaves and other sterilization, cleaning, and reprocessing equipment. * Fills emergency requests and suggests possible substitute items to medical and nursing staff in the event the requested item is not in stock. * Loads and unloads supply carts and delivers sterile processed supplies to service areas, and collects and delivers used supplies back to processing area. * Disassembles, decontaminates, cleans, and reassembles medical, surgical and patient care supplies, including surgical instruments, according to established procedures. * Orient and train new staff in the performance of any or all central service procedures, as needed. Requirements MINIMUM REQUIREMENTS: OPTION I: One year's experience as a Central Services Technician I.* * OR- OPTION II: One year's experience cleaning, assembling, packaging and sterilizing medical surgical and nursing supplies, instruments and equipment. Completion of a central services technician course in an accredited vocational school or community college may be substituted for six months of the required experience. PHYSICAL CLASS III- Moderate: Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. SPECIAL REQUIREMENT INFORMATION: * In the County of Los Angeles, a Central Services Technician I performs a limited range of sterilizing, processing, packaging, and distribution duties in a central services unit or in ancillary hospital units. To qualify, applicants must provide legible copies of their official transcripts for completion of a central services technician course from an accredited vocational school or community college at the time of filing, or within fifteen (15) calendar days from the application filing date. DESIRABLE QUALIFICATIONS: * Additional qualifying experience beyond the Minimum Requirements. * Certification as a Certified Registered Central Service Technician (CRCST). The CRCST will be verified by using the information on the International Association of Healthcare Central Service Material Management's (IAHCSMM) website at Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of training and experience based upon application information and desirable qualifications weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added to the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: Appointees may be required to work any shift, including evenings, nights, weekends and holidays. AVAILABLE SHIFT: Any VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Applications electronically received after 5:00 p.m., PST on the last day of filing will not be accepted. Apply online by clicking the "APPLY" tab for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. If your application is incomplete, it will be rejected. NOTE: If you are unable to attach documents to your application, you must email the Exam Analyst, Luz Pascual at within fifteen (15) calendar days of filing online. Please include exam number and exam title. SOCIAL SECURITY NUMBER: All applicants must enter a valid social security number at the time of filing. Entering anything other than a valid social security (i.e. 000-00-0000, 111-11-1111, etc.) will result in an automatic rejection of your application. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Luz Pascual, Exam Analyst (323) 914-9087 Los Angeles County Los Angeles CA

Technician/Senior Technician, IT Services

Expired Job

American Airlines