Technician

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Description

Duties and Responsibilities:

• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.

• Diagnoses cause of most malfunctions and performs repair.

• Communicates with parts department to obtain needed parts.

• Saves and tags parts of the job if under warranty or if requested by the customer.

• Examines assigned vehicle to determine if further safety or service work is required or recommended.

• Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.

• Documents all work performed and recommended on the repair order.

• Road tests vehicles when required or refers to the test technician.

• Participates in manufacturer-sponsored training programs, schools, and events.

• Keeps abreast of manufacturer technical bulletins.

• Supervises work of any apprentice technicians as assigned.

• Reports machinery defects or malfunctions to supervisor.

• Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.

• Keeps shop area neat and clean.

• Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.

• Understands, keeps abreast of and complies with federal, state, and local regulations such as hazardous waste disposal, OSHA Right-to-Know etc.

• Operates all tools and equipment in a safe manner.

• Reports any safety issues immediately to management.

• Other tasks as assigned.

Requirements

Qualifications:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

• One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

• Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Working Conditions:

• Working in shop with fans, if necessary